Lisa White
Tampa
Summary
Experienced bartender with 12 years in high volume bar environments. Skilled in cocktail preparation, guest engagement, and upselling while maintaining fast, accurate service during peak weekend shifts. Known for building strong relationships with regular guests and creating a high energy bar atmosphere.
Overview
16
16
years of professional experience
Work History
Head Bartender
Hooters
Tampa, FL
05.2017 - Current
- Enhanced customer satisfaction through personalized drink recommendations and prompt service.
- Trained new bartenders on drink recipes, mixing techniques, and customer service skills to enhance overall performance.
- Managed bar guests, service tickets, and large parties simultaneously while maintaining organization and efficiency.
- Demonstrated reliability and strong performance through 9 years of continuous service and loyalty.
- Built long term relationships with regular guests, contributing to repeat business and strong atmosphere.
Bartender
Dallas Bull
Tampa, FL
11.2015 - 02.2018
- Adapted to fast-paced environment, effectively managing multiple drink orders simultaneously without compromising quality.
- Delivered high volume bartending service in a fast paced environment efficiently managing large crowds while maintaining quality and customer satisfaction
- Worked large events serving over 500+ customers, with cash handling accuracy.
Customer Service Representative
Publix
New Port Richey, FL
10.2009 - 11.2015
- Managed product returns and exchanges, maintaining compliance with store policies.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
Education
High School Diploma -
River Ridge High School
New Port Richey, FLAssociate of Arts -
Pasco Hernando State College
New Port Richey, FLSkills
- Staff training and supervision
- High volume bartending
- Upselling and beverage sales
- Beer, wine, and cocktail knowledge
- Fast paced multitasking
- Guest relationship building
- Aloha, Brinks, and other POS systems
- Servsafe certified
- Certified Bar Trainer
- Classroom Trainer
Timeline
Head Bartender
Hooters
05.2017 - Current
Bartender
Dallas Bull
11.2015 - 02.2018
Customer Service Representative
Publix
10.2009 - 11.2015
High School Diploma -
River Ridge High School
Associate of Arts -
Pasco Hernando State College