Lisa Winter
Phoenix,AZ
Summary
Poised individual with a robust background in customer service, inventory, and data management, honed at Humana and in previous roles. Demonstrated excellence in operating complex machinery and fostering teamwork, achieving significant efficiency improvements. Expert in maintaining accurate inventory levels and delivering outstanding customer service, contributing to enhanced operational flow.
Overview
21
21
years of professional experience
Work History
Order Picker
Chadwell Supply
Tolleson, Arizona
06.2023 - Current
- Picked and checked orders for accuracy and completeness Performed cleanup tasks to maintain designated areas and Executed box cutting for packaging materials to ensure readiness for upcoming tasks
Inventory Specialist
HUMANA
Phoenix, USA
10.2021 - Current
- Organized and maintained inventory records, ensuring the accuracy of data entry and stock levels.
- Verified merchandise received against receiving documents, noting and reporting discrepancies and obvious damages.
- Collaborated with other departments to coordinate replenishment needs.
- Maintained a safe working environment by adhering to established policies and procedures.
Cashier/Receiving
STEIN MART
Scottsdale, USA
01.2017 - 03.2021
- Operated cash register and accurately processed payments, returns, and exchanges.
- Demonstrated excellent customer service skills while interacting with customers in a friendly manner.
- Carefully inspected items for any damages or discrepancies.
- Tagged each item with appropriate labels or pricing information.
Cashier/Receiving
STEIN MART
Scottsdale, USA
10.2005 - 11.2017
- Demonstrated excellent customer service skills while interacting with customers in a friendly manner.
- Carefully inspected items for any damages or discrepancies.
- Tagged each item with appropriate labels or pricing information.
Machine Operator
COPPER STATE
Phoenix, USA
- Operated production machinery safely and efficiently, while adhering to all safety protocols.
- Ensured quality control by inspecting finished products for defects.
- Adjusted settings on machines as needed for different materials being processed.
- Loaded and unloaded materials onto machines and adjusted settings accordingly.
Education
DIPLOMA -
Horizon High School
Scottsdale, AZSkills
- Customer Service
- Teamwork and Collaboration
- Sales Goals
Accomplishments
- Customer Satisfaction Award: Recognized for consistently delivering exceptional service, resulting in high customer satisfaction scores or positive feedback.
- Upselling Achievement: Awarded for exceeding sales targets through effective upselling or cross-selling techniques while maintaining a focus on customer needs.
- Safety Excellence: Recognized for promoting a safe work environment within the inventory department through adherence to safety protocols and training initiatives.
Timeline
Order Picker
Chadwell Supply
06.2023 - Current
Inventory Specialist
HUMANA
10.2021 - Current
Cashier/Receiving
STEIN MART
01.2017 - 03.2021
Cashier/Receiving
STEIN MART
10.2005 - 11.2017
Machine Operator
COPPER STATE
DIPLOMA -
Horizon High School