Lisaida Ramirez
Miramar,FL
Overview
11
11
years of professional experience
Work History
Customer Service Representative
Creativa Interiors
02.2012 - 07.2023
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Updated account information to maintain customer records.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Data entry
Education
Certified Professional Coder (CPC)
Professional Career School
Miami, FL10.2023
Telephon Sales Executive
Telemerk
Fairview, NJ12.2016
Phlebotomy Technician
Medical Technology Institute
Union City, NJ03.2011
High School Diploma -
Jesus Menendez Larrondo
Cuba 07.2008
Computer Systems Technician
CETEC
Merida Yucantan Mexico 10.2002
Skills
- Data Collection
- Complaint Resolution
- Data Entry
- Call Management
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Customer Service Representative
Creativa Interiors
02.2012 - 07.2023
Certified Professional Coder (CPC)
Professional Career School
Telephon Sales Executive
Telemerk
Phlebotomy Technician
Medical Technology Institute
High School Diploma -
Jesus Menendez Larrondo
Computer Systems Technician
CETEC