Lisa L. Miller
BOONE COUNTY HOSPITAL
Boone,IA
1
Certification
19
years of professional experience
Organized and proactive Executive Assistant recognized for a strong work ethic and exceptional multitasking abilities. Experienced in direct CEO support, complex calendar management, and the preparation of meeting agendas and minutes. A detail-orientated self-starter with foundational management skills ready to optimize executive workflow, and maintain high standards of confidentiality and precision.
Work History
Executive Assistant
1 Year 2 Months- Provided support for the hospital CEO.
- Maintained calendar, scheduled meetings, checked and delivered mail, contacted individuals
- Gathered materials and created meeting agendas, took and transcribed meeting notes/minutes, reserved spaces for meetings, sent out meeting minutes as required
- Worked with Senior Team to complete projects
- Completed annual insurance forms
- Tracked and submitted Doctor's education time and reimbursements
- Ordered office supplies
- Created ER Physician schedules while partnering with staffing agencies to eliminate coverage gaps
- Tracked vendors, staffing and Doctor's contracts
- Attended confidential meetings while upholding the confidentiality policy
Staff Specialist
1 Year 2 Months- Provide support for the D&B Associate Deputy Administrator
- Build agendas for/lead meetings
- Compiled meeting materials to ensure participants were prepared and informed
- Developed and led meeting agendas to facilitate productive discussions
- Documented and distributed meeting notes to provide clear follow-up actions
- Ordered office supplies to ensure adequate stock for daily operations.
- Reserved conference rooms for scheduled meetings and events.
- Reported IT issues to the technical support team for prompt resolution.
- Ensured confidentiality of sensitive information in all administrative tasks.
- Administrative support and duties
Records Analyst
8 Months- Reviewed and analyzed student applicants’ transcripts, letters of recommendation, passports, and financial documents.
- Conducted thorough research to support decision-making processes
- Enter the students’ information into their chart
- Utilized DocFinity and Workday for document management and data entry
- Collaborated on special projects to enhance departmental initiatives
Care Coordinator/Supervisor
7 Years 5 Months- Interviewed, hired, trained, and terminated employees.
- Managed employees' daily time and job-related issues, including FMLA, STD, and leave of absence, ensuring compliance and support for staff.
- Conduct home care visits with clients and caregivers
- Work closely with others to ensure the safety, health and wellbeing of clients
- Interview, hire, train, & terminate employees as well as conduct & write reviews
- Schedule employees to work with clients
- Attend quarterly meetings to relay information and acquire feedback from employees
- Work with other Care Coordinators to ensure processes are consistent & to utilize all resources
- Conducted home care visits with clients and caregivers to assess needs and enhance service delivery.
- Developed marketing strategies to enhance brand visibility.
- Collaborated with team members to ensure safety, health, and wellbeing of clients, fostering a supportive care environment.
Caregiver
8 Years 11 Months- Assisted elders with daily living activities, including meal preparation, household cleaning, medication reminders, grooming assistance, transportation, errands, companionship, conversation, and emotional support
- Provided Alzheimer’s care with patience, reliability, and sensitivity to enhance quality of life
- Provided support to elders periodically as needed.
Production Manager
4 Years- Interviewed, hired, trained, and terminated employees and conducted performance reviews.
- Implemented new machines, processes & procedural changes
- Trained & oversaw department changes with advancements in technology
- Managed and tracked production metrics for employees and machine output to ensure operational efficiency
- Held operational team meetings to relay information & acquire feedback from employees
- Collaborated with department managers to ensure smooth operations during absences
- Implemented new machines and processes, streamlining operations and enhancing departmental workflow
- Worked additional hours from home, on weekends & holidays, available by phone on off hours
- Earned Make a Difference Awards & Above & Beyond Award for extensive comfort & aid with personal employee issues & successful client conversions
Education
Diploma
- On the job trainings/classes
- Management training courses
Skills
Administrative Support
Project Coordination
Meeting Coordination
Office software proficiency
Contract review
Budget Management
Payroll and billing
Process improvement
Cross-Functional Collaboration
Client Relationships
Customer Service
Confidentiality Maintenance
Certification
Excel Spreadsheet Class, FMLA, STD & HIPPA Training, Affirmative Action class, Different Management trainings/courses/classes, Employee Development Program, The 7 Habits of Highly Effective People, Member of an Incentive Program Committee, Management Harassment Training, EAP (Employee Assistance Program) Manager Training years, Dependent Adult Abuse/Mandatory reporting, Dementia Live, How to Facilitate a Meeting class, Ongoing management classes over 25+, Manager Drug classes
Timeline
Executive Assistant
BOONE COUNTY HOSPITAL
08.2025 - 10.2026Read More
Staff Specialist
USDA
07.2024 - 09.2025Read More
Records Analyst
Iowa State University
11.2023 - 07.2024Read More
Care Coordinator/Supervisor
Wesley Life
03.2016 - 08.2023Read More
Production Manager
CDS Global
11.2011 - 11.2015Read More
Caregiver
Home Instead Senior Care
11.2007 - 10.2016Read More
Boone High School
Diploma
Read More
Career Related Trainings
- Excel Spreadsheet Class
- FMLA, STD & HIPPA Training
- Affirmative Action class
- Different Management trainings/courses/classes
- Employee Development Program
- The 7 Habits of Highly Effective People
- Member of an Incentive Program Committee
- Management Harassment Training
- EAP (Employee Assistance Program) Manager Training years
- Dependent Adult Abuse/Mandatory reporting
- Dementia Live
- How to Facilitate a Meeting class
- Ongoing management classes over 25+
- Manager Drug classes