Lisamaria Abreu-Valenzuela
Newark,NJ
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Organized and motivated ready to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Patient Service Representative
New Jersey Imaging Network
Montclair, New Jersey
04.2024 - Current
- Scanned completed forms, identification and insurance cards, maintaining patient documents folder.
- Processed insurance verifications and authorizations to ensure coverage of services.
- Instructed patients on policies and required actions for different types of appointments and procedures.
- Handled high volume of incoming calls, providing exceptional customer service to patients and families.
Store Associate
Stop and Shop
Clifton, USA
11.2020 - 04.2024
- Cash handling
- Customer service
- Answering phone calls and providing customer assistance
- Training new associates
- Front-end (Cashier, Self Service, Customer Service Desk)
- Online Pickup and Delivery (Facilitator)
Education
Certification Program - Medical Billing and Coding
Eastwick College
Nutley, NJ10.2023
High School Diploma -
Nutley High School
Nutley, NJ06.2020
Skills
- ICD-10 Diagnostic and Procedural Coding
- Health Care Common Procedural Coding System (HCPCS) Level II Coding
- Medical Terminology
- HIPPA Privacy and Security
- Practice Management Software/Electronic Health Records
- Insurance Verification
- Customer Service / Patient registration
- Patient scheduling
Certification
Certified Coding Associate (CCA) Certification, in progress
References
References available upon request.
Languages
Spanish, Proficient
Timeline
Patient Service Representative
New Jersey Imaging Network
04.2024 - Current
Store Associate
Stop and Shop
11.2020 - 04.2024
Certification Program - Medical Billing and Coding
Eastwick College
High School Diploma -
Nutley High School