Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Certification
Timeline
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Lisandra Bernal

Hialeah,FL

Summary

Eager and dedicated Medical Assistant with a proven track record at HOSPITAL CAMILO CIENFUEGOS, where I excelled in phlebotomy and prioritizing stat orders. Demonstrated ability to provide critical support by mastering medical terminology and offering compassionate bedside care. Achieved a significant improvement in patient scheduling efficiency, showcasing strong administrative and clinical skills.


Assistant Manager with experience supporting team management and daily operations. Known for being committed, communicative, and solution-oriented. I enjoy working in a team, keeping things organized, and helping everything run smoothly.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Assistant Manager

JEWELRY
01.2023 - Current
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.

Medical Student

HOSPITAL CAMILO CIENFUEGOS
09.2018 - 07.2022
  • Admitted patients for hospital stays.
  • Assisted in medical procedures, such as physical examinations and minor surgeries.
  • Assisted attending with H&Ps, progress notes and discharge summaries.
  • Shadowed medical specialists through rotation work with different departments.
  • Provided extensive clinical and bedside support.
  • Collected data on patients through medical histories, labs and test results.

Education

M.D. - INTERNAL MEDICINE

UNIVERSIDAD DE CIENCIAS MEDICAS DE SANCTI SPIRITUS
SANCTI SPIRITUS, CUBA

Skills

  • Phlebotomy
  • Appointment reminders
  • Prioritizing stat orders
  • HIPAA compliance
  • Vital signs and examinations
  • Medical terminology
  • Customer service
  • Problem-solving
  • Teamwork and collaboration
  • Computer skills

Accomplishments

  • Completed four years of medical school with honors

Languages

Spanish
Native/ Bilingual
English
Professional

Certification

  • Registered Medical Assistant
  • Registered Phlebotomy Technician

Timeline

Assistant Manager

JEWELRY
01.2023 - Current

Medical Student

HOSPITAL CAMILO CIENFUEGOS
09.2018 - 07.2022

M.D. - INTERNAL MEDICINE

UNIVERSIDAD DE CIENCIAS MEDICAS DE SANCTI SPIRITUS