Lisa Whitaker
Full-Time Respiratory Therapy College Student
4 State Street Apt K North Kingstown,RI
Summary
Driven student leveraging studies in Respiratory Therapy seeking real-world experience as a Respiratory Therapist. Offers strong interpersonal and task prioritization skills. Reliable, trustworthy, and works well with others.
Overview
20
20
years of professional experience
4
4
years of post-secondary education
2
2
Certifications
Work History
Customer Service Representative
Kmart, Sears Holding
Cranston, RI
06.2006 - 07.2021
- Provided primary customer support to internal and external customers.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Responded to customer requests for products, services and company information.
- Communicated with vendors regarding backorder availability, future inventory and special orders.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Assisted customers with setting appointments, special order requests, and arranging merchandise pick-up.
- Recommended products to customers, thoroughly explaining details.
- Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
- Managed timely and effective replacement of damaged or missing products.
Cashier
Seasons Marketplace
North Kingstown, RI
02.2018 - 09.2020
- Answered questions about store policies and addressed customer concerns.
- Restocked and organized merchandise in front lanes.
- Helped customers complete purchases, locate items and join reward programs.
- Monitored self-checkout systems and provided assistance or intervention where required.
Bartender
Back Alley Pub
Woonsocket, RI
04.2013 - 06.2015
- Designed special drink and cocktail offerings on monthly basis as part of seasonal offerings.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Developed new signature cocktails to support bar marketing brand and increase profits.
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines and mixers.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Handled simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
Education
Associate of Science - Respiratory Therapy
New England Institute of Technology
East Greenwich, RI 10.2020 - Current
High School Diploma -
The Met
Providence, RI 09.2004 - 06.2007
Skills
Critical Thinking
Teamwork and Collaboration
Tracheostomy Care
Diagnostic tools
Spirometer reading
Physical assessments
Professional bedside manner
Strong clinical judgment
Teambuilding
Time management
Certification
Basic Life Support (BLS)
Timeline
Associate of Science - Respiratory Therapy
New England Institute of Technology
10.2020 - Current
Cashier
Seasons Marketplace
02.2018 - 09.2020
Bartender
Back Alley Pub
04.2013 - 06.2015
Customer Service Representative
Kmart, Sears Holding
06.2006 - 07.2021
High School Diploma -
The Met
09.2004 - 06.2007