Lisbeth Landenburg
Frisco
Summary
Detail-oriented multi-tasker with exceptional problem-solving skills. Proficient in with knowledge of conflict resolution and best customer service practices.
Overview
26
26
years of professional experience
Work History
Costumer Service
Sam’s Club
Plano
07.2015 - 11.2024
- Identified opportunities for improving customer service processes.
- Prepared reports on customer service satisfaction surveys.
- Emphasized customer service excellence through ongoing training of front-line team members to improve customer service ratings.
Train new Associates
Team Leader And Supervisor
Blockbuster Dc
McKinney
05.1999 - 05.2007
- Maintained daily inventory to facilitate successful material distribution.
- Established clear expectations for employees, providing guidance when needed.
- Identified needs of customers promptly and efficiently.
Train new Associates
Education
Some College (No Degree) - Cosmetic
Kennedy H
Northridge, CASkills
- Customer service
- Data analysis
- Inventory management
- Report preparation
Timeline
Costumer Service
Sam’s Club
07.2015 - 11.2024
Team Leader And Supervisor
Blockbuster Dc
05.1999 - 05.2007
Some College (No Degree) - Cosmetic
Kennedy H