Lisbeth Lopez Rivera
Hialeah,FL
Summary
Dedicated Customer Service Specialist providing the ability to prioritize and multi-task in a fast-paced working environment. Successfully works as part of a team to reach personal and business goals. Known for successfully handling escalated customer support issues.
Overview
1
1
Language
5
5
years of professional experience
Work History
Customer Service Representative
Bingo Queen
Hialeah, Florida
10.2022 - Current
- Assisted customers with inquiries for Bingo Queen game support to enhance user experience.
- Resolved account questions using Bingo Queen service procedures.
- Facilitated bingo sales for customers to drive engagement and revenue.
- Processed payments and verified player information accurately.
- Oversaw financial documentation and transactions to ensure accuracy and compliance.
Clerical Assistant
Cami Business and Corporate Solutions
Sunrise, Florida
02.2022 - 10.2022
- Entered client data into office records with careful accuracy.
- Reviewed incoming correspondence and routed requests to appropriate staff.
- Organized business documents and client files for corporate support services.
Education
Matanzas High School
CubaSkills
- Microsoft 365
- Quickbooks
Languages
Spanish
Professional
Timeline
Customer Service Representative
Bingo Queen
10.2022 - Current
Clerical Assistant
Cami Business and Corporate Solutions
02.2022 - 10.2022
Matanzas High School