Lisdahi Carranza
Dallas
Summary
Student with adaptable approach to meeting challenges in healthcare service delivery. Focused on delivering comprehensive support to meet diverse patient needs. Seeking opportunity to expand skills and contribute to company success. Considered hardworking, ethical and detail-oriented.
Overview
5
5
years of professional experience
Work History
Patient Service Associate
Texas A&M
01.2022 - 01.2024
- Answered phone calls and provided assistance to callers
- Greeted patients and visitors upon arrival to facility
- Entered appointment information into electronic scheduling system
- Prepared patient charts before appointments
- Ensured accurate maintenance of contact details in system database
- Assisted patients with checking in for appointments
- Maintains a computerized appointment system for multiple doctors
- Two clinics and staffing in accordance with distributed calendars, guidelines and individual requests
- Responded promptly to inquiries from patients, family members, or care providers
- Collected insurance information and verified coverage
- Scanned filed, and organized medical records and documents securely
- Performed data entry tasks related to billing and payment processing
- Coordinated communication between patients, family members and medical staff
- Maintained knowledge of community services and resources available to patients
- Helped improve institutional policies based on collected, analyzed and reported encounter data
- Maintains security and confidentiality of patient records
- Supported patient service needs by coordinating efficient referrals for additional resources
- Improved quality of care with diligent attention to patient needs and delivery strategies
- Reduced risk and legal liabilities, consistently researching options, and implementing recommendations
- Conveyed policies and procedures to patients from medical and administrative standpoints
Dental Dispensing Technician
Texas A&M
01.2021 - 01.2022
- Sterilization of equipment and distribution of instruments and materials to dental students
- Followed strict guidelines for handling, packaging, and labeling medical/dental utensils
- Maintained clean and organized workspace, ensuring compliance with sanitation regulations
- Participated in ongoing training sessions to stay informed about industry trends, regulations, and best practices
- Addressed customer inquiries or concerns promptly and professionally
- Provided guidance to less experienced colleagues on proper procedures for handling medical/dental utensils
- Collaborated with fellow dispensary technicians to provide exceptional customer service
- Coordinated with suppliers to place orders for new inventory as needed
- Worked closely with security personnel to maintain safe environment for both employees and customers
Teacher's Assistant
ILT
01.2019 - 01.2020
- Maintained accurate records of student attendance, grades, and behavior reports
- Tracked student attendance for official class records and notified teacher of unexpected absences
- Collaborated with teachers to implement classroom management strategies
- Identified students struggling with subjects and recommended solutions to lead teacher
- Assisted teachers in creating lesson plans and developing instructional materials
- Set up technology equipment and assisted with technical issues in classroom
- Monitored student progress and communicated concerns or achievements to teacher
- Organized classroom resources such as textbooks, supplies, and educational tools
- Helped maintain safe, clean, and organized learning environment for all students
- Prepared materials for hands-on learning activities and demonstrations
- Observed teachers' instruction techniques as part of ongoing professional growth opportunities
- Prepared instructional materials and classroom displays for teacher
- Maintained clean, tidy and organized classroom spaces for teacher
Education
Bachelor of Science (B.S.) - Biology
UT Dallas
05.2026
Associate in Science (A.S.) - Biology
Dallas Collegue
05.2024
High School - Biology
Woodrow Willson High School
05.2020
Skills
- Professionalism and Etiquette
- Critical Thinking
- Empathy and Compassion
- Continuous Improvement
- Organizational Skills
- Calm and Effective Under Pressure
- Hardworking
- Multitasking Abilities
- Teamwork and Collaboration
Timeline
Patient Service Associate
Texas A&M
01.2022 - 01.2024
Dental Dispensing Technician
Texas A&M
01.2021 - 01.2022
Teacher's Assistant
ILT
01.2019 - 01.2020
Associate in Science (A.S.) - Biology
Dallas Collegue
High School - Biology
Woodrow Willson High School
Bachelor of Science (B.S.) - Biology
UT Dallas
Similar Profiles
Emma VotsmierEmma Votsmier
Paid Political Science Receptionist at Texas A&MPaid Political Science Receptionist at Texas A&M
James BayJames Bay
Supplemental Instruction Leader ( Speech & Communi at Texas A&MSupplemental Instruction Leader ( Speech & Communi at Texas A&M
Candace MarekCandace Marek
Financial Accountant I at Texas A&MFinancial Accountant I at Texas A&M