Lisette Rojas
Wimauma,FL
Summary
Dynamic and detail-oriented professional with extensive experience in customer service and safety at these different backgrounds. Proven ability to enhance customer satisfaction through personalized service and effective communication. Skilled in inventory management and cash handling, consistently ensuring accuracy and efficiency in fast-paced environments. Committed to maintaining cleanliness and adhering to health regulations.
Overview
3
3
years of professional experience
Work History
Deli Clerk
Publix
Wimauma, FL
04.2024 - 07.2024
- Greeted customers at counter to fulfill requests and answer questions.
- Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
- Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Provided an enjoyable shopping experience for customers by engaging in friendly conversations while efficiently preparing their orders.
- Developed strong rapport with customers by offering personalized service, answering questions, and making recommendations based on preferences.
- Contributed to positive team dynamics through effective communication skills and a collaborative problem-solving approach.
Sales Associate
Jose's Market
Wimauma, FL
08.2022 - 12.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
Warehouse Worker
Amazon
Ruskin, FL
08.2021 - 06.2022
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as Number pounds.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Ensured accurate order fulfillment by diligently cross-checking pick lists against packed items for consistency.
Education
High School Diploma -
University of South Florida
Tampa, FL07.2020
Skills
- Food safety
- Customer service
- Inventory management
- Cash handling
- Stock rotation
- Product knowledge
- Team collaboration
- Problem solving
- Communication skills
- Time management
- Attention to detail
- Sales techniques
- Health regulations
- Cleanliness and sanitation
- Equipment safety
- Flexible schedule
- Work area maintenance
- Heavy lifting
- Cash handling proficiency
Languages
Spanish
Native or Bilingual
Timeline
Deli Clerk
Publix
04.2024 - 07.2024
Sales Associate
Jose's Market
08.2022 - 12.2023
Warehouse Worker
Amazon
08.2021 - 06.2022
High School Diploma -
University of South Florida