Lissandra Rodriguez
Paterson,NJ
Summary
Enthusiastic and motivated individual passionate about customer service. Team player works well both independently and within team settings to achieve goals. Skilled communicator and problem solver committed to creating positive customer experiences.
Overview
3
3
years of professional experience
Work History
Customer Service Associate
Walgreens
07.2021 - Current
- Provides customers with courteous, friendly, fast, and efficient service.
- Recommends items for sale to customer and recommends trade-up and/or companion items.
- Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.
- Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.
- Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.
- Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.
- Has working knowledge of store systems and store equipment.
- Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).
- Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.
- Completes special assignments and other tasks as assigned.
Education
Associate of Applied Science - Diagnostic Medical Sonography
Eastwick College
Nutley, NJ06.2026
High School Diploma -
Passaic County Technical Institute
Wayne, NJ06.2023
Skills
- Customer Service
- Data Entry
- Inventory Maintenance
- Caring and Friendly Communication
- Understanding Customer Needs
- Cash Handling
Community Service-St. Teresa's Church, Paterson NJ
- Greet and welcome visitors to the church
- Assist with church events, such as potlucks, bake sales, and other fundraisers
- Assist with the setup and cleanup of church services
- Help with the distribution of church literature and materials
- Assist with the setup and operation of audio/visual equipment
- Provide support to church staff in various administrative tasks
- Assist with the maintenance and upkeep of the church grounds
- Participate in church outreach activities, such as visiting the sick and elderly
- Help with the organization and management of church records
- Assist with the collection and counting of donations
- Participate in church committees and other volunteer activities
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Customer Service Associate
Walgreens
07.2021 - Current
Associate of Applied Science - Diagnostic Medical Sonography
Eastwick College
High School Diploma -
Passaic County Technical Institute