Lisset Blancarte
Summary
Well-qualified administrative professional with remarkable typing skills, data entry expertise and goal-oriented mentality. Proficient in updating daily logs, investigating discrepancies, and managing records. Focused on maximizing service and comfortable working with little oversight.
An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth. Experience in fast-paced environments and adaptable. Thrives under pressure and eager to assist with quality work to improve speed and flow of establishment.
Overview
7
7
years of professional experience
Work History
Clerk
Kaiser Permanente
Downey
02.2024 - 11.2025
- Managed patient records to maintain accuracy and integrity of data for healthcare services.
- Coordinated appointment scheduling and facilitated patient visits to enhance operational flow.
- Processed insurance claims and verified patient eligibility for coverage.
- Maintained inventory of office supplies and ordered materials.
- Supported team members by training new clerks on system procedures and protocols.
- Handled phone inquiries, delivering information and directing calls to appropriate departments to ensure timely responses.
- Communicated with customers and employees to answer questions or explain information.
Procedure Scheduler
Huntington Memorial Hospital
Pasadena
05.2023 - 05.2025
- Scheduled patient procedures and surgeries
- Scheduled patient appointments using electronic health record systems.
- Coordinated with medical staff to ensure timely patient flow.
- Managed incoming calls and addressed patient inquiries effectively.
- Maintained accurate records of scheduled procedures and patient details.
- Assisted in training new staff on scheduling protocols and systems.
- Secured pre-authorizations and pre-certifications for minor surgical procedures performed in office settings.
- Performed administrative duties such as filing paperwork and entering data into computer systems.
Barista
Dunkin Donuts & Baskin Robbins
Chicago
01.2019 - 06.2021
- Prepared and served coffee beverages according to customer preferences.
- Maintained cleanliness of workstations and dining areas throughout shifts.
- Assisted customers with menu selections and answered product-related questions.
- Operated espresso machines and brewing equipment efficiently and safely.
- Collaborated with team members to ensure smooth service during peak hours.
- Restocked supplies, including coffee beans, syrups, and baked goods regularly.
- Prepared and served coffee, espresso drinks, blended coffees and teas.
- Managed morning rush of customers daily with efficient, levelheaded customer service.
- Operated cash registers to process customer payments.
- Maintained calm demeanor during high-volume periods and special events.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Followed health, safety and sanitation guidelines to pass state inspections.
- Trained new baristas on company policies and procedures regarding food handling safety standards.
- Stocked shelves with ingredients needed to make coffee drinks.
- Described menu items to customers and suggested products based on stated preferences.
- Addressed and resolved customer concerns to maintain brand loyalty.
- Created complex, hand-crafted beverages based upon customer preferences.
- Assisted in the preparation of baked goods including muffins, cookies, scones, cakes.
Education
GED
Chicago, IllinoisSkills
- Inventory control
- Team collaboration
- Problem solving
- Attention to detail
- Time management
- Process improvement
- Operations support
- Cash handling
- Quality management
- Supply tracking
- Point of sale operation
- Schedule and calendar management
- Electronic health records
- Appointment scheduling
- Conflict resolution
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Clerk
Kaiser Permanente
02.2024 - 11.2025
Procedure Scheduler
Huntington Memorial Hospital
05.2023 - 05.2025
Barista
Dunkin Donuts & Baskin Robbins
01.2019 - 06.2021
GED