Lisset Zepeda
Victorville,CA
Summary
Professional with experience in payroll management and administrative support. Adept at processing payroll, managing employee records, and ensuring compliance with regulations. Strong focus on collaboration, reliability, and adaptability to changing needs. Skilled in time management, problem-solving, and maintaining confidentiality while achieving results.
Overview
7
7
years of professional experience
Work History
Payroll / Administrative assistant/Dispatch
CISS Security
07.2022 - 05.2026
- Maintaining database by answering new hires updating tax exemption changes and pay banking information.
- Managed work orders, technician routing, on-call schedules, and urgent service escalations.
- Executing daily and weekly or monthly payroll cycles ensuring accurate calculations of gross net wages bonuses in overtime.
- Auditing timesheets for accuracy compliance with an approval of time in attendance records.
- Calculating and withholding federal and state and local taxes along with garnishments voluntary deductions and benefit contributions.
- Coordination technician scheduling and routing manage dispatch request and work orders.
- Resolving and scheduling operational issues.
Event Supervisor
DLS events
02.2019 - 04.2026
- Supervise event staff, security, ushers, or guest service teams.
- Coordinate event setup and breakdown.
- Ensure events run on schedule and according to procedures.
- Monitor crowd control and safety compliance.
- Manage staff schedules event operations and logistics.
- Communicate with vendors, venue management, and event coordinators.
- Assign staff duties and manage attendance/breaks.
- Complete reports and incident documentation.
- Train and support new employees.
- Ensure company policies and venue rules are followed.
- Respond quickly to emergencies or operational issues.
Administrator
San Bernardino County transitional assistance department
02.2019 - 07.2022
- Interview clients to determine eligibility for benefits.
- Process applications for programs like:
- Food assistance (SNAP/CalFresh)
- Cash aid/TANF
- Medicaid/Medi-Cal
- Housing or utility assistance
- Verify documents such as income, employment, identification, and residency.
- Maintain accurate case records and update databases.
- Explain program rules, rights, and responsibilities to clients.
- Conduct phone calls and follow-ups with applicants.
- Assist clients with renewals, changes, and appeals.
- Coordinate with community organizations and social service agencies.
- Ensure compliance with county, state, and federal regulations.
Education
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San Bernardino Valley College
01.2018
Skills
- Microsoft Office / Excel /Outlook proficiency
- Organizational and time management abilities
- Eloquent oral and written communication skills
- Accuracy and attention to detail
- Adaptable to changing environments and willing to learn
Timeline
Payroll / Administrative assistant/Dispatch
CISS Security
07.2022 - 05.2026
Administrator
San Bernardino County transitional assistance department
02.2019 - 07.2022
Event Supervisor
DLS events
02.2019 - 04.2026
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San Bernardino Valley College