Lissette Reyes
Salem,MA
Summary
Dynamic and results-oriented professional with proven expertise in customer service and teamwork. Excelled in relationship building and problem-solving, significantly enhancing customer satisfaction. Skilled in multitasking and communication, adept at fostering collaboration and driving positive outcomes in high-pressure environments.
Overview
7
7
years of professional experience
Work History
Sales Associate
Walmart
02.2022 - 04.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Waitress
Howling Wolf Taqueria
08.2019 - 01.2023
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Collaborated with team members to consistently provide efficient service during peak hours.
Sales Associate
Harbor Sweets
09.2017 - 12.2019
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Education
High School Diploma -
Salem High School
Salem, MA06.2018
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Listening Skills
- Problem-Solving
- Excellent people skills
- Reliable and punctual
- Goal-Oriented
- Relationship Building
- Outgoing Personality
- Verbal/written communication
- Conflict Resolution
- Team Collaboration
- Strong multitasking
- Self-Care Techniques
Languages
Spanish
Native or Bilingual
Timeline
Sales Associate
Walmart
02.2022 - 04.2024
Waitress
Howling Wolf Taqueria
08.2019 - 01.2023
Sales Associate
Harbor Sweets
09.2017 - 12.2019
High School Diploma -
Salem High School