Lissette Rodriguez

• Managed up to 20 tables per shift
• Increased customer satisfaction
• Trained new servers monthly
• Ensured compliance with all health and safety regulations for food handling.
• Utilized POS system efficiently for accurate order processing and payment transactions
• Managed cash handling procedures and prepared bank deposits daily/weekly as requested

• Improved sales by 10% via upselling
• Coordinated private events up to 50 guests
• Crafted and served a wide variety of cocktails, beers, and wines to patrons in a fast-paced bar environment
• Maintained cleanliness in the organization of the bar area, ensuring compliance with health and safety regulations
• Officially handled cash transaction accurately processed payments using a POS system
• Participated in monthly team meetings to discuss new promotions or menu changes
• Demonstrated extensive knowledge of bar menu, including specialty cocktails, craft beers, and wine selections
• Assisted in training new servers on menu knowledge, service standards, and POS system operations
• Consistently achieved high-ranking customer satisfaction surveys through attentive service delivery

· Provided professional makeup services for clients, including bridal, special events, and photo shoots

· Demonstrated expertise in various makeup techniques such as contouring, highlighting and airbrushing

· Maintained a clean and organized workstation to ensure efficient workflow during appointments

· Built and maintained strong relationships with customers, resulting in a high rate of repeat business and referrals

· Participated in regular training sessions to stay updated on product features, industry trends, and sales techniques

· Contributed to the achievement of store goals by actively upselling products and suggesting complementary items

· Crafted and served a wide variety of cocktails, beers, and wines to patrons in a fast-paced bar environment

· Provided exceptional customer service by engaging with guests in a friendly manner and anticipating their needs

· Supported bartenders by stocking and replenishing bar supplies, ensuring efficient service

· Assisted in setup and breakdown of bars for events or shifts

· Efficiently handled cash transactions and accurately processed payments using a POS system

· Prepared garnish ingredients for cocktails according to established recipes

· Provided food service, taking orders at the bar