Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Lita Serrano

Tamarac,FL

Summary

Effective at working in fast-paced grocery environments to restock and arrange merchandise in an appealing way. Upbeat and friendly team player with a good attitude and willingness to take on any task. Considered a team player and reliable employee. Customer service-oriented and committed to quality assurance. Pursuing a role where hard work and dedication will be highly valued.

Overview

2
2
years of professional experience

Work History

Stocker

Target
03.2023 - Current
  • Unloaded, sorted and stocked merchandise according to store layout and product placement.
  • Maintained effective team member communication.
  • Greeted customers and directed to requested products.
  • Answered customer questions and provided detailed product information.
  • Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
  • Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
  • Consistently lifted materials weighing as much as 50 pounds.
  • Kept work areas neat, clean and free from debris.
  • Stocked designated items on shelves, end caps and displays.
  • Maintained tidy and clean work areas to promote optimal productivity and safety standards.
  • Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
  • Picked and packed order items.
  • Disposed of damaged or defective items or coordinated returns to vendors for covered items.
  • Provide training to new employees

Team Member

McDonald's
03.2022 - 06.2022
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Contributed to team success by completing jobs quickly and accurately.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Maintained productive, efficient approach to all tasks.
  • Operated register to process payments and collect cash payment for order totals.
  • Addressed and resolved customer complaints in polite and professional manner.
  • Helped meet changing demands by recommending improvements.

Education

High School Diploma -

J.P. Taravella
Broward, FL
06.2022

Skills

  • Customer Service
  • Display Assembly
  • Equipment Operation
  • Merchandise Rotation
  • Clear Communication
  • Merchandise Stocking
  • Punctual and Reliable
  • Cleaning Procedures
  • Truck Unloading
  • Heavy Lifting
  • Performance Improvement
  • Customer Assistance

Languages

Spanish
Native or Bilingual

Timeline

Stocker

Target
03.2023 - Current

Team Member

McDonald's
03.2022 - 06.2022

High School Diploma -

J.P. Taravella

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Lita Serrano