Litzie Tapia Pastrana
Concord,NC
Summary
Dynamic and dedicated professional with a strong background in customer service at Zaxby’s and order processing at Capstone Logistics LLC. Proven ability to enhance customer experiences through effective communication and product knowledge, while ensuring accuracy in order fulfillment and maintaining a safe work environment. Committed to excellence and teamwork.
Overview
2027
2027
years of professional experience
Work History
Cashier
Zaxby’s
2026 - Current
- Maintained cleanliness and organization of work area to enhance customer experience.
- Assisted customers in menu selection, providing product knowledge and recommendations.
- Handled cash, credit, and gift card transactions while ensuring balanced register at end of shift.
- Restocked and organized merchandise in front lanes.
- Used POS system to enter orders, process payments and issue receipts.
Order Processing
Capstone Logistics LLC.
2025.01 - 2025.10
- Processed incoming orders accurately using warehouse management systems.
- Coordinated with team members to ensure timely order fulfillment and shipment.
- Accurately picked items according to customer orders and warehouse specifications
- Maintained clean and organized work area to ensure safety and efficiency
- Picked and packed order items.
Education
High School Diploma -
West Cabarrus High School
Concord, NC05.2025
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Order picking
- Packing and shipping
- Order picking and processing
- Picking accuracy
- Warehouse safety
Languages
Spanish
Native or Bilingual
Timeline
Order Processing
Capstone Logistics LLC.
2025.01 - 2025.10
Cashier
Zaxby’s
2026 - Current
High School Diploma -
West Cabarrus High School