Summary
Overview
Work History
Education
Skills
Languages
Timeline
Hi, I’m

Litzy Cornejo-Bernal

Newcastle

Summary

Sales Associate with proven expertise at The Gap in enhancing customer engagement and driving repeat business. Skilled in cash handling and stocking, I excel in teamwork and problem-solving, ensuring a visually appealing store while fostering strong customer relationships. Committed to delivering exceptional service and creating memorable shopping experiences.

Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive store environment.

Overview

3
years of professional experience

Work History

The Gap

Sales Associate
01.2022 - Current

Job overview

  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.

Education

Delaware Technical Community College
DE

Associate's Degree
05-2027

University Overview

  • Honor Roll

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Stocking and receiving
  • Customer engagement
  • Listening skills

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Sales Associate

The Gap
01.2022 - Current

Delaware Technical Community College

Associate's Degree
Litzy Cornejo-Bernal