Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Litzy Cruz

San Jose,CA

Summary

Dynamic sales associate with a proven track record at Nordstrom Rack, excelling in customer service and relationship building. Skilled in multi-tasking and maintaining store appeal, I consistently foster repeat business while effectively managing high-stress situations. Committed to achieving sales goals and enhancing customer experiences through teamwork and collaboration.

Overview

2024
2024
years of professional experience
1
1
Certification

Work History

Sales Associate

Nordstrom Rack
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.

Cashier

TJ Max
08.2021 - 06.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.

Education

Beauty And Elegance Academy
San Jose, CA
06.2024

Del Mar High School
San Jose, CA
06.2023

Skills

  • Customer service
  • Teamwork and collaboration
  • Multi-tasking strength
  • Goal oriented
  • Relationship building

Certification

Makeup Artist

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Cashier

TJ Max
08.2021 - 06.2023

Sales Associate

Nordstrom Rack

Beauty And Elegance Academy

Del Mar High School

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Litzy Cruz