Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Litzy Rivas

Houston,Texas

Summary

Dedicated personal shopper with a strong focus on delivering exceptional customer service and problem resolution. Bilingual in Spanish and English, ensuring effective communication and satisfaction. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

2
2
Languages
2
2
years of professional experience

Work History

Personal Shopper

Walmart
Houston, Texas
06.2024 - 09.2026
  • Provided personalized recommendations to enhance the shopping experience for clients.
  • Assisted customers in selecting products based on preferences and needs.
  • Executed pickup and shopping orders for customers, facilitating convenient access to products.
  • Managed online orders, ensuring timely fulfillment to enhance customer satisfaction.
  • Delivered exceptional customer service, contributing to overall customer satisfaction.
  • Satisfied customers with quick, accurate service under tight deadlines.
  • Suggested comparable products to replace out-of-stock items.
  • Collaborated with store associates to maintain accurate inventory levels.
  • Requested assistance from store associates to find missing products.
  • Trained new staff on product knowledge and customer service best practices.
  • Maintained positive relationships with grocery store personnel by being consistently professional and friendly.
  • Ensured all safety protocols were followed when handling hazardous materials such as cleaning supplies.
  • Bagged groceries carefully to keep products in perfect condition, separating fragile products and keeping frozen and perishable foods cold or fresh.

Education

High School Diploma -

Milby Highschool
Houston, TX
06-2026

Some College (No Degree) - Animal Science

San Jancinto College
Houston, TX
09-2026

Skills

  • Product knowledge
  • Customer service
  • Upselling strategies
  • Stock control
  • Team collaboration
  • Time management
  • Task prioritization
  • Time organization
  • Problem resolution
  • Reliability under pressure
  • Bilingual communication
  • Critical thinking

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Timeline

Personal Shopper

Walmart
06.2024 - 09.2026

High School Diploma -

Milby Highschool

Some College (No Degree) - Animal Science

San Jancinto College
Litzy Rivas