Litzzie Torres
Oklahoma City
Summary
Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive, and punctual. Works well within team settings.
Hardworking team member skilled at counting money, processing payments and building relationships. Precisely handles funds to maximize accounting accuracy and meet strict compliance standards.
Overview
4
4
years of professional experience
Work History
Cashier
Walmart
Oklahoma City
07.2022 - Current
- Processed customer transactions efficiently and accurately at a leading retail store.
- Handled cash, credit, and gift card payments with attention to detail.
- Assisted customers with inquiries and resolved issues promptly and courteously.
- Collaborated with team members to ensure smooth workflow during peak hours.
- Maintained a clean and organized checkout area for optimal customer experience.
- Trained new cashiers on register operations and customer service standards.
- Provided exceptional service to enhance customer satisfaction and loyalty initiatives.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Accepted cash and credit card payments, issued receipts and provided change.
- Collected payments and provided accurate change.
- Greeted customers and answered any questions they had about the store's products and services.
- Stocked shelves with merchandise when needed.
- Performed other duties as assigned by management.
- Helped customers find specific products, answered questions, and offered product advice.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Answered customer questions and provided store information.
Online Grocery Pickup Associate
Walmart
Oklahoma City
07.2022 - Current
- Prepared customer orders for pickup in a timely and accurate manner.
- Assisted customers with order inquiries and provided exceptional service.
- Organized inventory to ensure easy access to products for order fulfillment.
- Utilized handheld devices for tracking and managing customer orders efficiently.
- Trained new associates on best practices for order preparation and customer interaction.
- Listened to customer needs to identify and recommend best products and services.
- Greeted and assisted customers to foster positive experiences.
Education
Southeast High School
Oklahoma City, OKLAHOMASkills
- Cash handling
- Point of sale operation
- Inventory management
- Order fulfillment
- Problem solving
- Effective communication
- Attention to detail
- Basic math
- Employee training
- Work ethic and integrity
- Customer assistance
- Product recommendations
- Multitasking and organization
- Online orders preparation
- Merchandise restocking
- Cash register operation
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
Timeline
Cashier
Walmart
07.2022 - Current
Online Grocery Pickup Associate
Walmart
07.2022 - Current
Southeast High School