Summary
Overview
Work History
Education
Skills
Timeline
Generic

Livia Glaser

Columbus,OH

Summary

I have been working in the service industry for nearly three years, originally starting at a bakery. I really enjoyed talking to the people who came in, and of course trying the treats so I could tell the customers all about them! I've always loved baking at home, and it was a great opportunity to be able to enjoy that at work too.

Overview

3
3
years of professional experience

Work History

Restaurant Hostess

Hofbrauhaus Columbus
Columbus, OH
07.2024 - Current
  • Greeted and seated guests efficiently, managing waitlists and reservations, and always welcomed customers with a smile.
  • Assisted in training new host staff on customer service standards and operational procedures.
  • Made sure that all of the reservations were organized and fit the best to our availability.
  • Resolved guest inquiries and concerns by accommodating to their preferences.
  • Implemented strategies for improving seating arrangements based on guest preferences and traffic patterns.
  • Conducted regular inventory checks of menus as well as cleaning them regularly for guests.
  • Handled high-pressure situations while still putting on my best front to customers, even when stressed.
  • Maintained an organized waitlist for busy times, ensuring efficient seating of guests.

Bakery Assistant

Basic Biscuits
Columbus, OH
08.2023 - 06.2024
  • Prepared ingredients and ensured accurate measurements for various baked goods.
  • Operated ovens and mixers while constantly making sure there were no safety issues.
  • Baking various biscuits while also creating breakfast sandwiches, coffees, etc.
  • Stayed after hours make sure everything was cleaned properly and ingredients were put away.
  • Took orders at the front of house as well as putting together Doordash orders.

Education

High School Diploma -

Grandview Heights High School
Columbus, OH
05-2026

Skills

  • Customer Service
  • Active Learner
  • Strong Multitasker
  • Guest relations

Timeline

Restaurant Hostess

Hofbrauhaus Columbus
07.2024 - Current

Bakery Assistant

Basic Biscuits
08.2023 - 06.2024

High School Diploma -

Grandview Heights High School