Livingston Roberts III
Westchase
Summary
Results-oriented operations leader with experience in streamlining processes and enhancing team collaboration. Skilled in critical thinking and data analysis, achieving significant operational improvements and driving customer satisfaction in fast-paced environments.
Overview
4
4
years of professional experience
Work History
Cashier
Publix
Town and Country
10.2025 - Current
- Processed customer transactions accurately and efficiently at busy retail location.
- Assisted customers in locating products, providing answers to questions, and offering tailored product advice.
- Maintained organized and clean checkout area, contributing to positive customer experience.
Director of Operations
Chick-fil-A
Oldsmar
05.2022 - 09.2025
- Achieved nearly 200 cars served during peak lunch hours by optimizing staff placement.
- Implemented strategic staffing solutions to maximize productivity and profitability.
- Directed daily operations, achieving efficient restaurant performance through streamlined processes.
- Coordinated scheduling, enhancing service quality while managing labor costs effectively.
Education
Bachelor of Arts - Political Science
University of South Florida
Tampa, FL12-2025
Skills
- Customer service
- Time management
- Team collaboration
- Critical thinking
- Data analysis
- Project management
- Research methods
Timeline
Cashier
Publix
10.2025 - Current
Director of Operations
Chick-fil-A
05.2022 - 09.2025
Bachelor of Arts - Political Science
University of South Florida