Livvi Vickers
Union Mills,NC
Summary
I am currently finishing My last class of high school. I attended RS Central for 2.5 years and enjoyed playing sports such as soccer, gymnastics and cheerleading. I enjoy team work and community service in general. I enjoy the outdoors and working out.
Overview
2
2
years of professional experience
Work History
Hostess
Tryon Equestrian Center
10.2021 - 02.2024
- Answered customer questions about hours, seating, and menu information.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Facilitated positive first impressions for guests through friendly greetings, professional attire, and genuine enthusiasm for their visit.
- Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
Caterer
Tryon Equestrian Center
10.2021 - 02.2024
- Provided friendly, courteous service to create memorable moments for guests.
- Delivered catered food and supplies to facility for on-time set-up.
- Enhanced client satisfaction by providing personalized catering services tailored to individual preferences and dietary requirements.
- Presented food and beverages on buffet tables and drink stations in line with formality and specifications of each event.
- Cleaned and organized kitchen stations to promote team efficiency.
- Replenished banquet stations and verified food temperatures and cleanliness of service areas.
- Maintained flexible work schedule to meet event needs.
- Helped chefs prepare and present food to event guests with strong attention to detail and presentation expertise.
Server
Tryon Equestrian Center
10.2021 - 02.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Inspected dishes and utensils for cleanliness.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.
Education
Penn Foster Career School
Scranton, PASkills
- Customer Service
- Effective Multitasking
- Patience and Empathy
- Phone Etiquette
- Cleaning and sanitation
- Safe Food Handling
- Food safety understanding
- Adaptable to change
- Warm and Friendly
- Team Player
- Reliable and Trustworthy
- Active Listening and Communication
working out
Growing up as a gymnast at 18 months old, i spend a lot of my time in the gym practicing skills and working on skilled work outs.
Timeline
Hostess
Tryon Equestrian Center
10.2021 - 02.2024
Caterer
Tryon Equestrian Center
10.2021 - 02.2024
Server
Tryon Equestrian Center
10.2021 - 02.2024
Penn Foster Career School
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