Liz Garcia
San diego,CA
Overview
9
9
years of professional experience
Work History
Senior Personal Loan Specialist
Rivo Holdings
530 B Street Ste 2300
04.2024 - Current
- Collaborated with team members to achieve department goals for loan volume and customer satisfaction ratings.
- Reduced delinquency rates by proactively monitoring portfolio performance and addressing potential issues before they escalated.
- Enhanced customer satisfaction by providing personalized loan solutions based on individual financial needs.
- Provided exceptional customer service throughout the entire loan lifecycle – from initial inquiry to final payment – fostering lasting client relationships built on trust and reliability.
Patient Care Coordinator/Office Manager
Western Dental Services
San Diego, CA
06.2017 - Current
- Familiarity with computer systems
- Customer service skills
- Self-directed
- Excellent telephone skills
- Influencing/negotiation skills
- Organizational skills
- Familiarity with ADA codes
- Creative problem-solving skills
- Keen understanding of scheduling and financial systems
- Ability to function within a team environment as a supportive and positive contributor
- Ability to work independently
- Conduct patient consultations during exam
- Reassuring patient's about procedures and expenses
- Explaining insurances
Skills
The Country Club
Del Mar, CA
04.2016 - 03.2017
- Restaurant experience
- Food service
- Bilingual
- Guest services
- Customer service
Skills
- Restaurant experience
- Food service
- Bilingual
- Guest services
- Customer service
Languages
Spanish
Elementary
English
Elementary
Timeline
Senior Personal Loan Specialist
Rivo Holdings
04.2024 - Current
Patient Care Coordinator/Office Manager
Western Dental Services
06.2017 - Current
Skills
The Country Club
04.2016 - 03.2017