Summary
Overview
Work History
Education
Skills
References
Languages
Languages
References
Timeline
AdministrativeAssistant
Liz Vega

Liz Vega

Flight Attendant
Weston,FL

Summary

Proven leader in high-pressure environments, adept at emergency management and ensuring passenger safety, honed at Global Crossings Airline. Excelled in customer satisfaction and conflict resolution, leveraging excellent communication skills and detailed knowledge of FAA regulations. Skilled in Encompass software, significantly enhancing loan processing efficiency.

Overview

5
5
years of professional experience

Work History

Flight Attendant

Global Crossings Airline
Miami, FL
03.2023 - Current

Conduct pre-flight safety checks of cabin emergency equipment, including a safety briefing for passengers before the flight.

Assisting during onboard emergencies by providing CPR and basic first aid, while maintaining a calm composure.

Interact, resolve with patrons, and attend to the needs and requests of all travelers, prioritizing safety in all flights.

  • Demonstrated safety equipment and procedures to meet FAA guidelines.
  • Supported smooth takeoffs and landings by keeping passengers in compliance with flight regulations.
  • Anticipated needs of passengers to enhance comfort and promote enjoyable flight.
  • Greeted passengers, answered questions, and directed them to their seats.
  • Conducted preflight checks to assess general condition and cleanliness of aircraft.

Broker's Assistant

Trust Real Estate Research Center BK0650584
Miami, FL
09.2019 - 04.2024

My duties included helping to enter all the listings into the MLS system, helping to set up appointments to show properties to new home buyers' prospects.

Help set up monthly sales meetings, and help gather documents for new clients.

  • Answered customer inquiries regarding mortgage products, services and application status.
  • Identified lending risks and implemented strategies to reduce loan defaults.
  • Educated customers about various types of mortgages available in the market.
  • Assisted Mortgage Brokers in setting up appointments with potential clients.
  • Conducted research on loan products and rates for prospective borrowers.
  • Developed relationships with lenders to secure competitive interest rates for customers.
  • Submitted applications to credit analysts.

MLO Assistant

Enrique Quesada NMLS#1054858
Miami, FL
09.2019 - 03.2023
  • Help with all the processing of the mortgage applications of new clients, enter them into Encompass, collect all the documents needed to submit a file, and after commitment is received, work on all the conditions that the MLO needs to supply to the processor.
  • Interviewed loan applicants to obtain personal and financial data and assist in completing applications.
  • Generated weekly pipeline updates for management team members.
  • Prepared loan applications and documents by gathering required information from customers.
  • Identified and resolved issues that arose during the loan application process.
  • Maintained up-to-date knowledge and compliance with internal policies and procedures and verified adherence to state and federal laws, rules and regulations affecting loan institutions.
  • Compiled monthly reports on the status of loans in processing or under review.
  • Filed and maintained loan records.
  • Coordinated communication between loan officers, clients, and underwriting staff.

Education

MLO Licensing - MLO Licensing

Gold Coast School of Real Estate
Doral, FL
11-2023

Associate of Arts - Residential Design

01.2009

Skills

  • Detail-oriented
  • Leadership
  • Excellent communication and interpersonal skills
  • Customer satisfaction
  • Strong conflict resolution skills
  • Encompass software for the MLO professional
  • Flight safety
  • Medical intervention
  • Emergency situations management
  • Boarding coordination
  • FAA regulations

References

References upon request

Languages

  • English
  • Spanish

Languages

English
Professional
Spanish
Professional

References

References available upon request.

Timeline

Flight Attendant

Global Crossings Airline
03.2023 - Current

Broker's Assistant

Trust Real Estate Research Center BK0650584
09.2019 - 04.2024

MLO Assistant

Enrique Quesada NMLS#1054858
09.2019 - 03.2023

MLO Licensing - MLO Licensing

Gold Coast School of Real Estate

Associate of Arts - Residential Design

Liz VegaFlight Attendant