Liza Thomas
Matoaca,VA
Summary
Proven leader with extensive experience. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
12
12
years of professional experience
Work History
Store Manager
Reliable HVAC
Ashland, KY
01.2021 - 07.2024
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Managed inventory control, cash control, and store opening and closing procedures.
- Prepared vendor invoices and processed incoming payments.
- Reviewed vendor invoices for appropriate documentation and validity prior to payment.
- Made outbound calls to vendors and customers to discuss and resolve account needs.
- Used accounting software to reconcile accounts, track income, and generate invoices.
- Updated employee files with new details such as changes in address or salary levels.
- Maintained payroll information by calculating, collecting, and entering data.
Front Office Administrator
TriState HVAC
Flatwoods, KY
02.2018 - 12.2020
- Responded to inquiries from callers seeking information.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Prepared mail and packages for shipment, pickup, and courier services to expedite delivery.
- Tracked office supplies and restocked low items to keep team members on-task and productive.
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Interacted with customers by phone, email, or in-person to provide information.
- Prepared vendor invoices and processed incoming payments.
- Made outbound calls to vendors and customers to discuss and resolve account needs.
Store Manager
Metropcs Authorized Dealer
Midlothian, VA
11.2012 - 12.2017
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Rotated merchandise and displays to feature new products and promotions.
- Supervised guests at front counter, answering questions regarding products.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Assisted with hiring, training and mentoring new staff members.
Education
Dawson Bryant
Coal Grove Ohio Skills
- Employee Training
- Team Development
- Risk Management
- Personnel development
Timeline
Store Manager
Reliable HVAC
01.2021 - 07.2024
Front Office Administrator
TriState HVAC
02.2018 - 12.2020
Store Manager
Metropcs Authorized Dealer
11.2012 - 12.2017
Dawson Bryant