Liza Velarde
Garage
Plano,TX
6
years of professional experience
Experienced with optimizing operational workflows to improve efficiency. Utilizes strong analytical skills to identify and resolve issues in a timely manner. Track record of leveraging communication and teamwork for efficient day-to-day task execution.
Work History
Operations Associate
2 Years 1 Month- Streamlined inventory management processes to enhance accuracy in stock levels.
- Coordinated daily operations to ensure timely order fulfillment and customer satisfaction.
- Implemented quality control measures to maintain high service standards across all operations.
- Assisted in training new staff on operational procedures and best practices for efficiency.
- Collaborated with team members to ensure timely restocking of retail items within the convenience store area.
- Maintained a visually appealing, clean, and well-organized retail space to maximize customer experience.
Crew Member Trainer
3 Years 7 Months- Oversaw daily crew operations, ensuring adherence to quality and safety standards.
- Trained new crew members on operational procedures and customer service standards.
- Identified areas for efficiency improvements within training processes and workflows.
- Conducted performance evaluations and provided constructive feedback to staff members.
- Operated point-of-sale systems accurately, processing transactions and handling cash management.
- Monitored inventory levels, assisting in stock replenishment and product rotation.
Office Assistant
8 Months- Assisted in scheduling appointments and coordinating meetings for faculty and staff.
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Achieved high levels of accuracy in data entry tasks while adhering to strict deadlines.
- Developed and maintained detailed documentation of research processes, contributing to regulatory compliance and transparency.
- Participated actively in regular meetings with fellow researchers to discuss project updates, challenges faced, and lessons learned during ongoing activities.
- Identified and resolved data discrepancies, ensuring highest level of accuracy in research outcomes.
Education
Bachelor of Science - Public Health
Skills
Customer service
Team support
Verbal and written communication
Workload prioritization
Proficient in Microsoft Office applications
Retail operations
Timeline
Operations Associate
Garage
06.2024 - 07.2026Read More
Office Assistant
University Of Texas At El Paso
09.2022 - 05.2023Read More
Crew Member Trainer
Raising Cane's
06.2020 - 01.2024Read More
The University of Texas At El Paso
Bachelor of Science from Public Health
Read More