Lizbeth Gutierrez-Solis
Atlanta,GA
Summary
Dynamic professional with expertise in customer relations and problem solving, honed at Floor and Decor. Proven track record in enhancing customer experiences and achieving sales goals. Skilled in inventory management and vendor relations, ensuring quality assurance. Adept at training staff and improving operational efficiency, contributing to a 20% increase in customer satisfaction.
Overview
2026
2026
years of professional experience
Work History
PRO Specialist
Floor and Decor
Atlanta, GA
2024 - Current
- Assisted customers with product selection and inquiries, enhancing shopping experience.
- Collaborated with team members to maintain organized and visually appealing showroom displays.
- Executed inventory management tasks, ensuring accurate stock levels and timely replenishment.
- Trained new staff on operational procedures and customer service protocols for consistent service delivery.
Retail Sales Associate
Total Wine & More
Atlanta, GA
2023 - 2024
- Assisted customers in product selection and provided knowledgeable recommendations.
- Processed transactions efficiently using point-of-sale systems.
- Maintained organized merchandise displays to enhance customer experience.
- Collaborated with team members to meet sales goals and improve store performance.
Cashier
Sam's Club
Atlanta, GA
2021 - 2023
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Maintained clean and organized checkout area to ensure operational efficiency.
- Handled cash and electronic payments while adhering to company policies.
Education
Cross Keys High
Atlanta, GA05.2019
Skills
- Customer relations
- Expert problem solving
- Analytical thinking
- Documentation management
Languages
Spanish
Native or Bilingual
Timeline
PRO Specialist
Floor and Decor
2024 - Current
Retail Sales Associate
Total Wine & More
2023 - 2024
Cashier
Sam's Club
2021 - 2023
Cross Keys High