Lizbeth Hernandez
Hanford,CA
Summary
Excellent communicator and dependable team player with strong understanding of insurance industry. Adept at building relationships with clients, brokers and other stakeholders while delivering outstanding service. Highly organized and detail-oriented with strong ability to identify potential risks and develop solutions.Developed Valuable skills in fast-paced retail environment, including customer service and cash handling. Adaptable and quick to learn, ready to transition into new field that values efficiency and customer interaction. Focused on applying strong multitasking and problem-solving abilities to new opportunities.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Insurance Agent
Primos Auto Insurance
05.2024 - 08.2025
- Assessed customer risk levels and recommended appropriate coverage options.
- Conducted research to identify competitive rates and benefits offered by other providers.
- Negotiated contracts between insurers and insured parties in order to obtain favorable terms for both sides.
- Maintained accurate records of all insurance transactions using computer software systems.
- Advised customers on the best ways to minimize risks associated with their assets.
- Gathered detailed information from customers prior to offering quotes or making recommendations.
- Monitored market conditions to ensure that existing policies remain competitively priced.
- Responded quickly and accurately to inquiries from clients regarding their coverage plans.
Cashier
Tachi Palace Hotel & Casino
08.2021 - 12.2021
- Issued receipts, refunds, credits or change due to customers.
- Maintained up-to-date knowledge of store policies regarding payments, returns, and exchanges.
- Organized shelves and displays to maintain an orderly appearance of the store.
- Greeted customers and provided assistance in locating items.
Education
GED -
West Hills College
Lemoore, CA03-2025
Skills
- Customer service
- Licensed insurance agent
- Professionalism and ethics
- Quotes and sales
- Bilingual in spanish and english
- Teamwork and collaboration
- Store cleaning
- Cash handling
- Professional appearance
- Merchandise restocking
- Front desk operations
Certification
- Certified [CPR and AED], [American Heart Association] - 3/19/2025 - 03/2027
Languages
Spanish
Full Professional
English
Full Professional
Timeline
Insurance Agent
Primos Auto Insurance
05.2024 - 08.2025
Cashier
Tachi Palace Hotel & Casino
08.2021 - 12.2021
GED -
West Hills College
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