Summary
Overview
Work History
Education
Skills
Certification
Languages
Interests
Timeline
Generic

Lizbeth Machado

Kissimmee

Summary

Dynamic and detail-oriented Certified and registered Pharmacy Technician with proven success at Ritemed Pharmacy in enhancing patient satisfaction and reducing prescription wait times. Skilled in workflow optimization and maintaining HIPAA compliance, I excel in problem-solving and fostering positive customer relationships, ensuring safe and efficient medication dispensing.


Overview

2
2
years of professional experience
1
1
Certification

Work History

Pharmacy Technician

Ritemed Pharmacy
08.2023 - Current
  • Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
  • Improved patient satisfaction by efficiently processing prescriptions and managing inventory in a timely manner.
  • Contributed to the reduction of prescription wait times by promptly addressing refill requests and insurance authorizations.
  • Boosted customer loyalty by providing friendly, knowledgeable assistance on drug interactions and side effects.
  • Enhanced patient care by accurately filling prescriptions under pharmacist supervision.
  • Utilized pharmacy management software to process prescriptions efficiently.
  • Assisted pharmacists in preparing and dispensing medications to ensure patient safety.
  • Improved pharmacy operations efficiency with meticulous record-keeping of patient information and prescriptions.
  • Welcomed customers to pharmacy and answered questions relating to prescriptions and over-the-counter products.
  • Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
  • Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
  • Engaged in continuous learning to stay updated on pharmaceutical practices and products.
  • Educated patients on medication usage and precautions, enhancing patient understanding and safety.
  • Conducted patient follow-ups to confirm medication effectiveness and address concerns.

Pharmacy Technician

Central Avenue Pharmacy
09.2023 - 12.2023
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Counted and labeled prescriptions with correct item and quantity.
  • Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
  • Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
  • Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.

Cashier

Auto Paradise Car Wash
07.2023 - 08.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Restocked and organized merchandise in front lanes.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.

Education

Associate of Arts - General

Valencia College
Orlando, FL
05-2024

No Degree - Pharmacy Technician

Osceola Technical College
Kissimmee, FL
05-2023

High School Diploma -

Professional And Techical HighSchool
Kissimmee, FL
05-2023

Skills

  • Problem-solving skills
  • Team collaboration
  • Confidentiality and HIPAA
  • Workflow optimization
  • Prescription filling
  • Drug safety

Certification

  • CPhT - Certified Pharmacy Technician

Languages

Spanish
Professional Working
English
Native or Bilingual

Interests

  • Watching Movies and TV Shows
  • Reading
  • I like trying new recipes and food trends
  • Personal Development and Self-Improvement
  • Music

Timeline

Pharmacy Technician

Central Avenue Pharmacy
09.2023 - 12.2023

Pharmacy Technician

Ritemed Pharmacy
08.2023 - Current

Cashier

Auto Paradise Car Wash
07.2023 - 08.2023

Associate of Arts - General

Valencia College

No Degree - Pharmacy Technician

Osceola Technical College

High School Diploma -

Professional And Techical HighSchool

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