Lizbeth Nava
Lansing,MI
Summary
Professional sales expert prepared to drive team collaboration and achieve impactful results. Known for orchestrating efficient sales operations and supporting seamless client interactions. Reliable team player with focus on adaptability and strong organizational skills valued by employers.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Dual Sales Coordinator
AC Marriott/ Hyatt House/ Toscana Wine and Market
06.2023 - Current
- Prepared Sales Team to have structured meetings with Operations and F&B by preparing BEO packets and sending daily updates regarding events.
- Worked closely with the sales team to prioritize tasks, set goals, and allocate resources efficiently; resulting in increased productivity and revenue.
- Generated additional sales opportunities with upselling and cross-selling techniques between hotels.
- Maintained accurate records of all sales activities, including contracts, proposals, banquet event checks, room pick-up and customer communication.
- Served as a liaison between departments to achieve overall success for events.
Sales/Receptionist
Jars Cannabis
12.2021 - 04.2023
- Maintained a well-organized reception area, contributing to a professional atmosphere and positive first impressions.
- Enhanced customer experience with thorough product knowledge and prompt assistance.
- Exceeded customer satisfaction by efficiently managing front desk operations and addressing guest concerns promptly.
- Assisted in training new employees on company policies, software applications, and best practices for optimal performance.
- Enhanced customer satisfaction by providing personalized product recommendations and efficient order processing.
Salon Coordinator
Bella Viita Salon & Spa
06.2021 - 12.2021
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Handled cash transactions and maintained sales and payments records accurately.
- Provided exceptional support to both stylists and clients alike during high-volume periods such as holidays or special events.
- Collaborated with management to develop promotions geared towards increasing community engagement and attracting new clientele.
- Maintained client waiting area, ensuring that it was kept clean at all times.
- Scheduled appointments by phone, email and in person and recommended additional services.
Sales Associate
Target
06.2019 - 04.2020
- Helped customers locate products and checked store system for merchandise at other sites.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Education
High School Diploma -
Hector P. Garcia Uno Charter High School
Chicago, IL06-2015
Skills
- Customer Communication
- Data Entry
- Strong enthusiasm
- Goal-oriented mindset
- Relationship Building
- Work Planning and Prioritization
Languages
Spanish
Certification
- Certified Tourism Ambassador, Choose Lansing 2023
- ServSafe Food Handler's Certification
- CPR/AED Certification
Timeline
Dual Sales Coordinator
AC Marriott/ Hyatt House/ Toscana Wine and Market
06.2023 - Current
Sales/Receptionist
Jars Cannabis
12.2021 - 04.2023
Salon Coordinator
Bella Viita Salon & Spa
06.2021 - 12.2021
Sales Associate
Target
06.2019 - 04.2020
- Certified Tourism Ambassador, Choose Lansing 2023
- ServSafe Food Handler's Certification
- CPR/AED Certification
High School Diploma -
Hector P. Garcia Uno Charter High School
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