Lizbeth orozco Ponce
Las Vegas
Summary
Results-driven Floor Supervisor with proven expertise in supervising operations, team leadership, and compliance monitoring. Demonstrated success in enhancing customer relationships and ensuring timely follow-ups to drive operational efficiency.
Overview
11
11
years of professional experience
Work History
Floor Supervisor
Plus Four Inc
Las Vegas
06.2014 - 11.2025
- Supervised daily operations and workflow on the production floor.
- Conducted outbound calls to customers for payment reminders and negotiations.
- Supervised collections team to ensure timely follow-up on outstanding accounts.
- Monitored compliance with company policies and regulatory requirements in collections.
- Identified needs of customers promptly and efficiently.
- Developed and maintained relationships with clients to understand their needs and provide solutions.
Education
Chaparral High School
Las Vegas, NV06-2013
Skills
- Team leadership
- Workflow management
- Compliance monitoring
- Customer relationship management
- Payment negotiation
- Account reconciliation
Languages
Spanish
Professional
Timeline
Floor Supervisor
Plus Four Inc
06.2014 - 11.2025
Chaparral High School