Lizbeth Ponce Medel
Lucerne Valley,CA
Summary
Proven leader and efficient team manager, excelling in customer service and cash handling at Cowboys Feed Ben. Demonstrated expertise in enhancing store operations and financial accuracy, alongside fostering a positive and clean shopping environment. Skilled in bilingual communication and problem-solving, significantly improving team performance and customer satisfaction.
Overview
3
3
years of professional experience
Work History
Cashier Team Lead
Cowboys Feed Ben
06.2023 - 07.2024
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Assisted customers by answering questions and fulfilling requests.
- Communicated with customers and team members to solve problems.
- Processed both cash and card purchases and returns.
- Maintained a clean and inviting feed store, contributing to an enjoyable shopping experience for customers.
- Monitored currency at the end of each day, ensuring accuracy in financial reporting.
- Created hay deliveries for regular returning customers and followed up with them.
- Restocked and organized merchandise in front lanes.
Cashier Team Lead
General Feed Store
11.2021 - 05.2023
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Assisted customers by answering questions and fulfilling requests.
- Communicated with customers and team members to solve problems.
- Processed both cash and card purchases and returns.
- Balanced cash drawers at the end of each shift, ensuring accuracy in financial reporting.
- Restocked and organized merchandise in front lanes.
- Created hay deliveries for regular returning customers and followed up with them.
Greenhouse Worker
Gubler Orchids
01.2021 - 10.2021
- Unloaded plants and nursery items from delivery trucks.
- Assisted customers with finding requested plants and flowers.
- Improved overall greenhouse efficiency by maintaining clean and organized workspaces.
- Planted, cultivated and harvested various types of Orchids.
- Facilitated smooth workflow among team members through clear communication and effective delegation of responsibilities.
- Enhanced plant growth by implementing effective watering and fertilization techniques.
- Ensured optimal growing conditions with diligent monitoring and adjusting of temperature, humidity, and lighting levels.
Education
High School Diploma -
Lucerne Valley High School
Lucerne Valley, CA05.2020
Skills
- Customer Service
- Team Leadership
- Cash Handling
- Punctual and Reliable
- Bilingual
- Positive Attitude
- Flexible Schedule
- Team Management
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Cashier Team Lead
Cowboys Feed Ben
06.2023 - 07.2024
Cashier Team Lead
General Feed Store
11.2021 - 05.2023
Greenhouse Worker
Gubler Orchids
01.2021 - 10.2021
High School Diploma -
Lucerne Valley High School