Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Lizbthe Molina

sever,host,bqt sever
Baltimore,MD

Summary

Dependable team player successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management. Hardworking and passionate with what i do. Strong organizational skills and ready to help team achieve company goals. Im a very outgoing person with an open mindset. im always ready to learn new things and make the most out of experiences.

Overview

5
5
years of professional experience

Work History

Cocktail Server

Maryland Live Casino
10.2022 - Current
  • Determined customer preferences to suggest appropriate cocktails and increase sales.
  • Served alcoholic and non-alcoholic beverages in bar environment.
  • Greeted new customers and took drink orders.
  • Maintained high levels of bar safety by closely monitoring guests' conditions and discontinuing service if needed

Server

B And O American Brasserie
09.2021 - Current
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
  • Presented menus promptly after seating and answered questions about menu items, making recommendations upon request.
  • Have experience in hosting and food running services.

Banquet Server

Kimpton Hotels & Restaurants
09.2021 - Current
  • Provided friendly, courteous service to create memorable moments for guests.
  • Arranged linens and table settings according to seating plan and event theme.
  • Guided arriving guests to tables, took drink orders and relayed information to bartenders.
  • Served appetizers, delivered entrees and refilled beverages for banquet guests.
  • Returned reusable goods and serving equipment for inventory and restock.

Restaurant Team Member

Chick-fil-A
07.2019 - 08.2021
  • Greeted guests pleasantly and answered menu questions.
  • Operated register to process payments and collect cash payment for order totals.
  • Arrived to work in uniform and presentable in appearance to meet restaurant standards.
  • Trained new employees by demonstrating tasks and coaching during daily activities.

Education

High School Diploma -

Dundalk High School
Baltimore, MD
06.2022

Skills

  • Food and Beverage Service
  • Warm and Friendly
  • Menu Memorization and Presentation
  • Team Player
  • Cool Under Pressure
  • Restaurant Operation
  • Hospitality Management
  • Prioritizing Tasks

Languages

Spanish
Native or Bilingual

Timeline

Cocktail Server

Maryland Live Casino
10.2022 - Current

Server

B And O American Brasserie
09.2021 - Current

Banquet Server

Kimpton Hotels & Restaurants
09.2021 - Current

Restaurant Team Member

Chick-fil-A
07.2019 - 08.2021

High School Diploma -

Dundalk High School

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