Lizett Flores
Indiantown ,FL
Summary
Organized Patient Service Representative with Number years of experience in healthcare. Adept at patient advocacy and education with commitment to efficiency. Skilled at coordinating busy offices and maintaining professionalism in stressful situations.
Overview
2027
2027
years of professional experience
Work History
Patient service representative
Florida community health center
2023 - Current
- I assist if someone does not understand a certain problem I would show and work with them to understand it
- Assisted patients in navigating healthcare services and scheduling appointments efficiently.
- Addressed patient inquiries and concerns, providing accurate information and support.
- Resolved conflicts and complaints through effective communication and problem-solving skills.
- Enhanced patient satisfaction by addressing concerns and providing compassionate assistance.
- Collaborated with medical staff to ensure timely and accurate communication of patient needs.
- Contributed to a positive workplace culture by actively participating in team meetings and professional development opportunities.
Nail technician
Posh nails
12.2021 - 02.2022
- Nail technician
- Sanatized tools
- Organised stuff around
- Assisted in inventory management by tracking supplies and placing orders as needed.
- Resolve customers complaints promptly, enhanceing overall customer experience at the salon
- Offered adviced and recommended products to improve and maintain nails.
Education
GED -
Saint James Academy
02.2024
Skills
- Technology
- Appointment scheduling
- Relationship building
- Interperator
- Payment collection
- Problem solving
- Training coordination
- Teamwork and collaboration
- Positive and friendly attitude
- Dependable and responsible
- Flexible and adaptable
- Attention to detail
- Multitasking
- Critical thinking
- Computer skills
- Organizational skills
Languages
English 100% fluent
Spanish 100% fluent
Accomplishments
- Used Microsoft excel to devolpe inventory tracking spreadsheets.
Work history
01-2024
Additional Information
Helping out others assist in what they need
Timeline
Nail technician
Posh nails
12.2021 - 02.2022
GED -
Saint James Academy
Patient service representative
Florida community health center
2023 - Current