Lizett Perez
Plano
Summary
Motivated and personable professional with nearly two years of leasing experience combined with a strong background in customer service and client relations. Experienced in assisting residents, handling inquiries, coordinating appointments, and creating positive customer experiences in both property management and high-volume service environments. Passionate about returning to the leasing industry and bringing strong communication, organization, and people skills to a growing property management team.
Overview
5
5
years of professional experience
Work History
Server
Mi Cocina
Plano, TX
01.2025 - 01.2026
- Trained and mentored new staff on menu offerings and service standards.
- Collaborated with kitchen team to ensure seamless food delivery and presentation.
- Implemented efficient table turnover strategies, improving overall service flow.
- Resolved customer complaints promptly, fostering positive dining experiences.
Leasing Specialist
The Dayton Apartments
Plano, TX
05.2024 - 11.2024
- Assisted prospective tenants in property tours and lease signings, enhancing customer satisfaction.
- Managed tenant inquiries and resolved issues, ensuring timely communication and support.
- Answered phone calls and emails and responded to questions from prospects quickly and effectively.
- Collaborated with maintenance teams to address any issues promptly, ensuring tenant satisfaction and retention.
Server and Hostess
Olive Garden
Dallas, TX
06.2021 - 05.2024
- Greeted and seated guests promptly to enhance dining experience.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Delivered exceptional customer service, ensuring positive dining experiences and high satisfaction levels.
- Collaborated with kitchen staff to streamline order delivery and enhance service efficiency.
ESL Teacher Aide
Richardson Independent School District
Richardson, TX
09.2023 - 04.2024
- Assisted teachers in classroom management and instructional activities.
- Supported students with individual learning needs and personal development.
- Provided one-on-one tutoring sessions for struggling students, leading to increased confidence and success in coursework.
- Organized and maintained classroom resources for ESL instruction.
Server
Toasted Yolk Cafe
Plano, TX
07.2022 - 07.2023
- Delivered exceptional customer service in fast-paced dining environment.
- Managed order accuracy and timeliness, enhancing guest satisfaction.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Enhanced customer satisfaction by providing attentive and personalized service during busy shifts.
Education
Bachelor of Science - Social Work
University of Texas At Arlington
Arlington, Tx05.2027
High School Diploma -
J.J. Pearce High School
Richardson, TX05.2022
Skills
- Customer Service
- Communication
- Time Management
- Bilingual
- Team Collaboration
- Leasing reports
Languages
Spanish
Native or Bilingual
Timeline
Server
Mi Cocina
01.2025 - 01.2026
Leasing Specialist
The Dayton Apartments
05.2024 - 11.2024
ESL Teacher Aide
Richardson Independent School District
09.2023 - 04.2024
Server
Toasted Yolk Cafe
07.2022 - 07.2023
Server and Hostess
Olive Garden
06.2021 - 05.2024
Bachelor of Science - Social Work
University of Texas At Arlington
High School Diploma -
J.J. Pearce High School