Lizette Lemus
Soledad,CA
Summary
Dynamic professional at Salinas Family Dentistry, excelling in appointment scheduling and patient management. Reduction in wait times through effective workflow optimization. Strong communication and time management skills enhance team coordination and ensure seamless operations in fast-paced environments.
Overview
8
8
years of professional experience
Work History
Appointment Scheduler
Salinas Family Dentistry
09.2023 - 06.2024
- Acted as first point of contact and set appointment's for perspective clients
- Answered phone calls and answered questions from potential customers.
- Reduce wait time by 30% percent
- Payment demographics verified patient insurance
- Verified all daily appointments a day before
- Handled complaints and questions, and re-directed calls to appropriate team members.
- Process cash credit debit card transactions quickly and accurately
Cashier
Soledad Valley Liquors
07.2022 - 06.2023
- Process cash, credit, and debit transactions quickly and accurately.
- Greet customers warmly and assist with product inquiries.
- Maintain a clean, organized, and well-stocked checkout area.
- Balance cash drawer at the beginning and end of shifts.
HR Assistant
Suarez Trucking/Chevron
03.2016 - 06.2016
- Assist HR manager with clerical duties
- Updated and maintained employee attendance records.
- Assist with time cards and mileage
- Organized new employee orientation schedules for new hires.
- Answered and redirected incoming phone calls for office.
- Filed paperwork, sorted, and delivered mail and maintained office organization.
- Delivered friendly assistance with new hires throughout interviewing and hiring process.
- Daily budgeting for chevron
- Updated and maintained employee attendance records.
Education
Associate of Science - Criminal Justice
Anthem College
Phoenix, AZ12-2008
Skills
- Efficient appointment management
- Cross-functional team support
- Prioritization and scheduling
- Patient care coordination
- Effective communication
- Process improvement
- Analytical problem solving
- Experienced in Microsoft Word
Timeline
Appointment Scheduler
Salinas Family Dentistry
09.2023 - 06.2024
Cashier
Soledad Valley Liquors
07.2022 - 06.2023
HR Assistant
Suarez Trucking/Chevron
03.2016 - 06.2016
Associate of Science - Criminal Justice
Anthem College