Lizette Nunez
Cedar Creek,Tx
Summary
Organized professional with strong communication and customer service skills. Capable of managing multiple tasks while maintaining a welcoming environment. Quick learner of new systems and procedures, detail-oriented, and effective both independently and in team settings. Bilingual in English and Spanish, committed to delivering outstanding service.
Overview
5
5
years of professional experience
Work History
Front Desk Receptionist
D4C Dental Brands
South Austin
02.2024 - 01.2025
- Greeted families at pediatric dental front desk with warm, professional service.
- Greeted customers warmly and made them feel welcome.
- Answered incoming calls and resolved patient questions promptly.
- Provided excellent customer service by responding quickly to inquiries via phone or email in a professional manner.
- Scheduled appointments using dental practice software and provider calendars.
- Assisted with scheduling appointments for clients and visitors.
- Verified insurance details and collected patient information for visit check-in.
- Updated patient records and maintained accurate front office files.
- Processed payments and explained billing questions clearly.
Service BDC Representative
Henna Chevrolet
North Austin
07.2022 - 01.2023
- Responded to phone calls and online inquiries promptly, providing information to customers.
- Scheduled appointments and followed up with no-shows to maximize service opportunities
- Greeted customers professionally and assisted with their requests to enhance customer experience
- Maintains communication with customers to ensure satisfaction with service
Service Cashier
South Point Dodge Chrysler Jeep Ram
South Austin, Tx
08.2021 - 05.2022
- Processed service payments for dealership customers at South Point Dodge Chrysler Jeep Ram
- Reconciled cash drawer and balanced daily payment transactions
- Reviewed repair orders before finalizing customer checkout
- Handled service desk phone calls and customer questions
- Coordinated with advisors on open repair order charges
- Resolved customer complaints promptly and professionally.
Teacher assistant
Little Folks Learning Center
North Austin
03.2020 - 01.2021
- Supervised classroom to foster a positive learning environment and promote student engagement.
- Ensured children's safety on playgrounds by watching for potential hazards. to help prevent injuries and quickly intervene in case of severe conflicts.
- Supervised students in classrooms, cafeterias, halls, schoolyards, and on field trips.
- Managed children's activities to ensure a safe and orderly classroom environment. to maintain classroom safety and order during short teacher absences. -Built relationships with students and parents to improve learning.
- Observed all cleaning and sanitation standards and verified proper sanitizing of classroom surfaces and equipment.
Education
High School Diploma -
Genesis High School
Bastrop, TxSkills
- Dental scheduling
- Patient scheduling
- Practice software
- Insurance verification
- Patient records
- Front office coordination
- Appointment coordination
- Computer proficiency
- Problem solving
- Task prioritization
- Effective communication
- Customer support
LANGUAGES
English, Spanish
Timeline
Front Desk Receptionist
D4C Dental Brands
02.2024 - 01.2025
Service BDC Representative
Henna Chevrolet
07.2022 - 01.2023
Service Cashier
South Point Dodge Chrysler Jeep Ram
08.2021 - 05.2022
Teacher assistant
Little Folks Learning Center
03.2020 - 01.2021
High School Diploma -
Genesis High School