Lizi Steller
Whitmore Lake,MI
Summary
Dedicated professional eager to create and implement successful strategies to improve organizational efficiency. Adept at utilizing data analysis to provide insights into HR initiatives. Strong communication and interpersonal skills and committed to pursuing best practices related to employee development and retention.
Overview
17
17
years of professional experience
Work History
Store Trainer
Whole Foods Market Inc
07.2021 - Current
- Enhanced customer satisfaction by delivering personalized in-store training sessions to address specific needs and preferences.
- Streamlined onboarding process for new hires, reducing time spent on initial orientation and ensuring a smoother transition into their roles.
- Evaluated employee performance through regular assessments, providing constructive feedback and targeted recommendations for improvement.
- Collaborated with management to identify skill gaps within the team, devising tailored workshops to address areas of weakness.
- Optimized employee retention rates by establishing a supportive learning environment that encouraged growth, development, and achievement of personal goals.
Assistant Store Manager
Plum Market
11.2019 - 07.2021
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Provided support to store manager in budgeting processes, helping maintain financial stability for the business.
- Spearheaded staff recruitment efforts, interviewing candidates for open positions and selecting top talent to join the team.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Conducted regular performance evaluations of team members while providing constructive feedback resulting in enhanced productivity levels.
Assistant Store Manager
Fresh Thyme Market
03.2018 - 11.2019
- Improved store operations by establishing clear communication channels between team members and implementing efficient scheduling practices.
- Collaborated with store manager to develop marketing initiatives that drove traffic and increased brand awareness.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
HR Generalist
Whole Foods Market Inc
07.2007 - 03.2018
- Improved employee retention by implementing effective onboarding and training programs.
- Streamlined HR processes for increased efficiency and reduced administrative workload.
- Enhanced workplace culture by promoting diversity, inclusion, and open communication initiatives.
- Reduced employee turnover with proactive conflict resolution and performance management strategies.
- Collaborated with cross-functional teams to achieve organizational objectives through strategic HR planning.
- Facilitated change management initiatives, effectively communicating expectations to employees during transitions.
Education
MBA - Human Resources Management
University of Phoenix
Tempe, AZ11.2024
Bachelor of Science - Social Work
Eastern Michigan University
Ypsilanti, MI05.2007
Skills
- Compliance Management
- Employee Retention
- Staff Motivation
- Safety Procedures
- Succession Planning
- Strategic Planning
- Adaptability
- Interpersonal Communication
- Analytical Thinking
- Training and mentoring
Timeline
Store Trainer
Whole Foods Market Inc
07.2021 - Current
Assistant Store Manager
Plum Market
11.2019 - 07.2021
Assistant Store Manager
Fresh Thyme Market
03.2018 - 11.2019
HR Generalist
Whole Foods Market Inc
07.2007 - 03.2018
MBA - Human Resources Management
University of Phoenix
Bachelor of Science - Social Work
Eastern Michigan University