Lizmarie Monsevais
Corpus Christi
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.
Overview
11
11
years of professional experience
2011
2011
years of post-secondary education
Work History
Insurance Agent
Discount Auto Insurance Of Corpus Christi
Corpus Christi
02.2014 - 04.2020
- Prepared documents such as applications, endorsements, renewals, cancellations, or other forms required by law or company procedures.
- Maintained accurate records of all insurance transactions using computer software systems.
- Gathered detailed information from customers prior to offering quotes or making recommendations.
- Provided customers with information regarding plan features, pricing, and availability.
Packer / Curbside /CS
Walmart
Corpus Christi
04.2020 - 08.2022
- Wrapped items securely using appropriate packing materials.
- Utilized barcode scanners to track incoming and outgoing shipments.
- Ensured work area was clean and organized, adhering to safety regulations.
- Followed detailed packing instructions to meet specific customer requirements.
- Transported packages to customers' vehicles.
Dispatcher
Db hvac and refrigeration
Corpus Christi
11.2022 - 02.2024
- Monitored radio frequencies to ensure proper communication between personnel in the field and dispatch office.
- Ensured compliance with safety regulations and company policies.
- Coordinated with other dispatchers to ensure efficient delivery schedules were met.
- Updated records of driver locations, delays, and cancellations.
- Performed administrative duties such as filing paperwork, updating databases, and preparing documents for review by management staff.
- Maintained logs of all incoming calls and assigned tasks.
- Identified locations and needs of callers to accurately send assistance.
Customer Service /RTL
Express Scripts
Corpus Christi
03.2024 - 07.2025
- Completed day-to-day duties accurately and efficiently.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Assisted with customer requests and answered questions to improve satisfaction.
- Worked effectively in team environments to make the workplace more productive.
- Identified needs of customers promptly and efficiently.
Education
State of Texas Highschool Equivalency
Corpus Christi, TxSome College (No Degree) - Medical billing and coding
Del Mar College
Corpus Christi, TXSkills
- Customer service
- Data entry
- Record keeping
- Communication skills
- Time management
- Task prioritization
- Active listening
- Problem-solving
Timeline
Customer Service /RTL
Express Scripts
03.2024 - 07.2025
Dispatcher
Db hvac and refrigeration
11.2022 - 02.2024
Packer / Curbside /CS
Walmart
04.2020 - 08.2022
Insurance Agent
Discount Auto Insurance Of Corpus Christi
02.2014 - 04.2020
State of Texas Highschool Equivalency
Some College (No Degree) - Medical billing and coding
Del Mar College