Lizmayra Perez Rosario
Altamonte Springs ,FL
Summary
Results-oriented individual with a passion for continuous learning and innovation. Known for leveraging analytical thinking and creativity to solve problems and deliver high-impact solutions in fast-paced environments.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Community Relations Specialist
WellCare
Various , FL
10.2023 - Current
- Maintained professionality and efficiency while working closely with leadership.
- Coordinated community outreach activities to build relationships with target audiences.
- Identified new opportunities for corporate giving programs based on research of local needs.
- Identified opportunities for process improvements, leading to cost reductions and increased productivity.
- Coordinated with other department supervisors to ensure smooth workflow and project alignment.
- Led weekly team meetings to discuss progress, address issues, and plan future actions.
- Identified needs of customers promptly and efficiently.
Behavioral Health Case Manager
Sunshine Health
Orlando , FL
05.2022 - 10.2023
- Referred patients or clients to community resources or specialists.
- Actively participated in developing innovative approaches towards improving overall quality of life for clients.
- Provided crisis intervention services to individuals in need of immediate assistance.
- Guided clients in developing skills or strategies for dealing with problems.
- Supported many patients while monitoring and evaluating effectiveness of care plans and providing modifications when necessary to achieve desired results.
Community Health Services
Sunshine Health & Rehab
Tampa , FL
09.2020 - 05.2022
- Developed positive relationships with local community resources including hospitals, clinics and other agencies which provide mental health services.
- Developed positive relationships with outside organizations that provide services to our clients such as mental health providers or community resources centers.
- Provided guidance to clients regarding community resources such as housing, employment opportunities, health care services, and recreational activities.
- Monitored changes in state and federal policies that could impact the delivery of healthcare services within the community.
Education
MBA - Business Administration And Management
University of Turabo
Gurabo, Puerto Rico 07-2008
Bachelor of Arts - Communications
University of Puerto Rico
San Juan, PR 06-2004
Skills
- Team leadership
- Communication strategies
- Problem solving
- Communication management
- Collaboration skills
- Customer service understanding
- Crisis intervention
Certification
- Paralegal Certification
- RBT Certification
- Annuity & Health Insurance Agent
Timeline
Community Relations Specialist
WellCare
10.2023 - Current
Behavioral Health Case Manager
Sunshine Health
05.2022 - 10.2023
Community Health Services
Sunshine Health & Rehab
09.2020 - 05.2022
MBA - Business Administration And Management
University of Turabo
Bachelor of Arts - Communications
University of Puerto Rico
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