Lizzet Martinez
Anaheim,CA
Summary
Dedicated professional with extensive experience in delivering exceptional customer service in fast-paced retail environments. Proficient in order taking, food preparation, and cash register operations, consistently ensuring efficiency and accuracy. Proven ability to uphold high service standards during peak hours, fostering a welcoming atmosphere for customers. Committed to enhancing the overall customer experience and driving satisfaction through attentive and responsive service.
Overview
5
5
years of professional experience
Work History
Assistant Manager
O BOO Ja 2 Beauty Supply
Fullerton, CA
07.2022 - Current
- Managed inventory and organized store merchandise for optimal presentation.
- Guided customers through return and exchange procedures, ensuring compliance with company policies and enhancing overall experience.
- Managed comprehensive opening and closing tasks to maintain a secure and organized environment.
- Led team to enhance customer service standards in beauty supply retail environment.
- Analyzed sales trends to optimize product placement and maximize store performance.
- Controlled costs to keep business operating within budget and increase profits.
- Developed and maintained relationships with customers and suppliers through account development.
cashier
Jack in the box
09.2020 - 09.2022
- Managed cash register operations, ensuring accurate processing of payments, returns, and exchanges.
- Conducted regular cleaning of checkout counters, shelves, and windows to uphold hygiene standards and operational efficiency.
- Managed daily operational tasks by performing cash register counts, restocking supplies, and ensuring cleanliness of work areas.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
Education
High school diploma -
West Adams Preparatory
Los Angeles, CASkills
- Bilingual (spanish)
- Good communicator
- Employee scheduling
- Sales growth
- Money handling
- Decision-making
Timeline
Assistant Manager
O BOO Ja 2 Beauty Supply
07.2022 - Current
cashier
Jack in the box
09.2020 - 09.2022
High school diploma -
West Adams Preparatory