Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Elizabeth James

Tucson,AZ

Summary

Retail Associate experienced in customer engagement and relationship building. Enhanced customer satisfaction through effective problem-solving and teamwork, while maintaining a positive store environment that fosters customer loyalty.

Overview

1
1
Certification
7
7
years of professional experience

Work History

Retail Sales Associate

Kohl's
11.2025 - 08.2026
  • Assisted customers with product selection and provided exceptional service to enhance shopping experience.
  • Executed merchandise displays and ensured compliance with visual merchandising standards.
  • Processed transactions accurately, maintaining cash register integrity and minimizing discrepancies.
  • Resolved customer inquiries and complaints effectively, fostering positive relationships and loyalty.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.

Sales Associate

Sam Levitz Furniture
07.2021 - 08.2025
  • Enhanced customer satisfaction through personalized service and product recommendations.
  • Collaborated with management to develop promotional displays that increased foot traffic.
  • Processed customer transactions accurately using point-of-sale systems.
  • Monitored competitor offerings to identify market trends and adjust sales strategies accordingly.
  • Built relationships with customers to encourage repeat business.

Lead Cashier

Sam Levitz Furniture
Tucson, AZ
12.2019 - 07.2021
  • Trained and mentored new cashiers to enhance team performance and service quality.
  • Managed cash register operations, ensuring accurate transactions and customer satisfaction.
  • Implemented efficient cash handling procedures, reducing discrepancies during end-of-day reconciliation.
  • Assisted customers with inquiries and processed returns, fostering positive shopping experiences.
  • Resolved customer complaints promptly, enhancing brand loyalty through exceptional service recovery efforts.

Education

High School Diploma -

Sahuaro High School
Tucson
04.2018

Nursing

Pima Medical Institute
Tucson
08.2027

Skills

  • Cash handling
  • Customer service
  • Customer assistance
  • Customer support
  • Sales strategies
  • Relationship building
  • Problem-solving
  • Teamwork

Certification

  • Bartender License - April 2025

Timeline

Retail Sales Associate

Kohl's
11.2025 - 08.2026

Sales Associate

Sam Levitz Furniture
07.2021 - 08.2025

Lead Cashier

Sam Levitz Furniture
12.2019 - 07.2021

Nursing

Pima Medical Institute

High School Diploma -

Sahuaro High School