Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Leslie Betancourt

14681 Adams St #5,CA

Summary

Motivated individual with experience in customer service. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.

Overview

5
5
years of professional experience

Work History

BDC Representative

Toyota Place
01.2023 - 12.2023
  • Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
  • Streamlined appointment scheduling for increased efficiency and improved customer experience.
  • Boosted sales with proactive follow-up calls and consistent communication with potential clients.


Hostess

Kabukijapaneserestaurants
06.2021 - 01.2022
  • Enhanced customer experiences by efficiently managing reservations and seating arrangements.
  • Reduced wait times for guests by effectively coordinating with other team members during peak hours.
  • Increased overall dining satisfaction by promptly addressing and resolving guest concerns or issues.
  • Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.

Gymnastics Coach

Tumble-n-kids
06.2019 - 02.2020
  • Enhanced athlete performance by implementing training programs and coaching techniques.
  • Boosted gymnasts confidence levels by offering constructive feedback and personalized support.
  • Ensured safety of all participants through strict adherence to gym rules, equipment maintenance, and proper spotting techniques.
  • Cultivated a positive team environment by promoting sportsmanship, camaraderie, and mutual respect among athletes.

Education

California State University - Long Beach
Long Beach, CA
06.2025

High School Diploma -

Ocean View High School
Huntington Beach, CA
06.2021

Skills

  • Appointment setting
  • Problem-solving
  • Social media management
  • Attention to detail
  • Customer service

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

BDC Representative

Toyota Place
01.2023 - 12.2023

Hostess

Kabukijapaneserestaurants
06.2021 - 01.2022

Gymnastics Coach

Tumble-n-kids
06.2019 - 02.2020

California State University - Long Beach

High School Diploma -

Ocean View High School

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Leslie Betancourt