Lleyton Platt
Canonsburg,PA
Summary
Positive and upbeat Front Desk Associate, successful at balancing guest and business needs. Well-organized in managing check-in and check-out procedures and coordinating services with diverse team members. Good multitasking, planning and communication skills. Safety-conscious Groundskeeper for commercial facilities. Brings 7 years of experience in landscaping, grounds maintenance and building access maintenance. Thorough and dedicated worker skilled at conducting inspections to maintain or troubleshoot building or grounds issues.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Front Desk Associate
LA Fitness Gym
Bridgeville, PA
06.2022 - Current
- Greeted guests upon arrival and provided excellent customer service.
- Answered phones, booked reservations, and responded to inquiries from customers.
- Assisted with the check-in process for guests by verifying information, issuing room keys, and providing directions to rooms.
- Processed guest payments through cash registers or credit card machines in an accurate manner.
- Monitored lobby activity throughout shift to ensure safety of guests and staff members.
- Conducted routine inspections of front desk area to ensure cleanliness and neatness at all times.
- Resolved customer complaints in a professional manner while maintaining high standards of service quality.
- Maintained inventory levels of office supplies needed for front desk operations.
- Collaborated closely with other departments when necessary.
Groundskeeper
Red Fox Winery
Hickory, PA
04.2017 - Current
- Maintained walkways, driveways and parking lots by removing snow, ice and other obstructions;.
- Inspected lawns for weeds, pests or other signs of damage;.
- Trimmed trees, shrubs and hedges using hand tools such as shears and pruners;.
- Applied fertilizers and pesticides according to regulations;.
- Operated mowers, tractors and other equipment in a safe manner;.
- Mulched flower beds to retain moisture levels in the soil;.
Education
BBA - Health And Safety Management
Slippery Rock University of Pennsylvania
Slippery Rock, PA05.2026
BBA - Electrical Engineering
West Virginia University
Morgantown, WVBBA -
Community College of Allegheny County
Pittsburgh, PASkills
- Office Administration
- Information Protection
- Fluent in English
- Problem-Solving Skills
- Multi-Line Phone Systems
- Conflict Management
- Cash Handling
- Effective Communication
- Using Hand Tools
- Equipment Maintenance
- Lawn Care
- Equipment Repair
- Safety Standards
Certification
- CPR Certification
- General Industry 30 Hour Card
Timeline
Front Desk Associate
LA Fitness Gym
06.2022 - Current
Groundskeeper
Red Fox Winery
04.2017 - Current
BBA - Health And Safety Management
Slippery Rock University of Pennsylvania
BBA - Electrical Engineering
West Virginia University
BBA -
Community College of Allegheny County