Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
Generic

Lloyd Troop

Clayton,NC

Summary

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

5
5
years of professional experience
1
1
Certification

Work History

General Manager

Revel 42
01.2024 - Current
  • Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Established comprehensive employee training programs to develop skills, improve productivity, and maintain compliance with industry regulations.
  • Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
  • Directed comprehensive sales efforts to exceed revenue targets consistently while maintaining customer satisfaction levels.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.

Finance & Insurance Manager

Revel 42
07.2023 - Current
  • Sales and Finance Management:
    Led sales department, surpassing targets and implementing effective strategies.
    Managed finance applications and streamlined deal funding processes.
  • Warranty Sales Expertise:
    Specialized in selling extended warranties and service packages.
    Emphasized value, increasing revenue and fostering customer trust and loyalty.
  • Inventory Website Optimization:
    Maintained and optimized inventory website for enhanced customer experience.
    Ensured accurate product listings with compelling visuals to drive sales.
  • Customer Interaction and Corporate Relations:
    Closed challenging customer transactions and resolved conflicts.
    Interacted with corporate clients, facilitating seamless fulfillment of bulk orders.
  • Overall Impact:
    Proven track record of driving sales and financial success.
    Strong leadership skills, fostering a collaborative and results-driven team environment.

Salesperson

Revel 42
08.2022 - Current
  • Boosted sales by consistently engaging with customers and addressing their needs effectively.
  • Developed relationships with clients for increased loyalty and repeat business.
  • Expanded customer base through targeted prospecting and networking efforts.
  • Provided exceptional customer service, resulting in numerous positive reviews and referrals.
  • Negotiated contracts skillfully, securing favorable terms for both company and client.
  • Utilized CRM software to manage contacts, track progress, and analyze performance metrics.
  • Coached new hires on sales techniques, contributing to their development as successful team members.

Strength Coach

Self
12.2018 - Current
  • Improved athletes'' performance by developing and implementing comprehensive strength and conditioning programs.
  • Reduced injury rates by conducting thorough movement assessments and prescribing corrective exercises as needed.
  • Client-Centric Approach:
    - Tailored strength coaching for a personalized clientele of 5 or fewer athletes with diverse goals.
    - Successfully guided clients in weight loss, increased mobility, post-surgery recovery, and enhanced quality of movement for seniors, but specializing and focusing in performance athletes and strength athletes.
  • Versatile Client Base:
    - Worked with clients in the military, aiding them in passing fitness tests.
    - Mentored high school and college athletes across various sports, including track, wrestling, soccer, and footballplayers, kickers, powerlifters, and strongmen.
  • Success Stories Across Disciplines:
    - Achieved success stories across a spectrum of goals, including strength gains, sport-specific performance improvements, and overall well-being.
    - Catered coaching strategies to meet the unique needs of strongmen, powerlifters, and regular gym-goers.
  • Six Years of Passionate Commitment:
    - Engaged in this side gig for the past 6 years, driven by a genuine passion for strength coaching.
    - Utilized college education, combined with continuous research and personal practice, to refine coaching methodologies.
  • Client Testimonials:
    - Received positive testimonials showcasing the impact on clients' individual goals and aspirations.
    - Demonstrated dedication to ongoing improvement in the field of strength coaching.
  • Results-Driven Philosophy:
    - Embraced a results-driven philosophy, ensuring each client's unique objectives were met.
    - Maintained a commitment to continuous improvement, both for clients and personal professional growth.

Intern

NC State Olympic Sports Strength & Conditioning
04.2022 - 08.2022
  • Team Leadership and Training Oversight:
    - Led weightlifting sessions for teams ranging from 10 to 80 D1 athletes.
    - Provided hands-on guidance, emphasizing technique, form, intensity, and training intention.
  • Demanding Schedule and Continuous Learning:
    - Managed a rigorous schedule of 6 days per week, 10 hours per day, without breaks.
    - Consistently stayed updated with research and education, enhancing coaching expertise.
  • Comprehensive Coaching Impact:
    - Played a pivotal role in improving athletes' technique, strength, and overall performance.
    - Adapted coaching strategies for both individual and large team sessions.
  • Athlete Development Commitment:
    - Demonstrated exceptional dedication to athlete development and team success.
    - Thrived in a challenging, high-demand environment, showcasing resilience and commitment.
  • Sports Science Integration:

- Integrated sports science principles into training methodologies.

- Utilized data and analytics to inform and refine conditioning strategies.

Personal Trainer

East Carolina University
10.2018 - 04.2022
  • Improved client fitness levels by developing personalized workout plans and monitoring progress.
  • Enhanced gym member satisfaction by providing one-on-one consultations and group training sessions.
  • Boosted personal training revenue by promoting additional services to existing clients.
  • Increased client retention through consistent communication, motivation, and support.
  • Fostered a positive workout environment with upbeat energy and professional demeanor.
  • Educated clients on proper exercise techniques, reducing risk of injury during workouts.
  • Assisted in the development of gym-wide events, increasing overall membership engagement.
  • Conducted comprehensive fitness assessments, setting realistic goals for each client''s unique needs and abilities.

Education

Bachelor of Science - Health & Fitness Specialist

East Carolina University
Greenville, NC
05.2022

Skills

  • Customer Retention
  • Workflow Planning
  • Operations Oversight
  • Contract Negotiations
  • Staff Supervision
  • Individualized Program Development
  • Injury Prevention Techniques
  • Client Goal Setting
  • Training Equipment Knowledge
  • Advanced Program Design

Certification

Notary Public (Johnston County, NC) (My Commission Expires 10.12.2028)

USAW Certified Olympic Weightlifting Coach

NSCA Certified Strength and Conditioning Specialist - CSCS

ACE Certified Personal Trainer

Accomplishments

2021 USAPL 110kg Junior NC State Champion

Timeline

General Manager

Revel 42
01.2024 - Current

Finance & Insurance Manager

Revel 42
07.2023 - Current

Salesperson

Revel 42
08.2022 - Current

Intern

NC State Olympic Sports Strength & Conditioning
04.2022 - 08.2022

Strength Coach

Self
12.2018 - Current

Personal Trainer

East Carolina University
10.2018 - 04.2022

Bachelor of Science - Health & Fitness Specialist

East Carolina University
Lloyd Troop