Logan Biksey
Warren
Summary
Experienced Shift Supervisor with a proven track record in team leadership and operational management within a fast-paced restaurant environment. Skilled in supervising daily operations, ensuring high-quality customer service, and training new staff. Adept at handling conflict resolution, inventory management, and ensuring adherence to safety and health standards. Known for maintaining a positive work environment while maximizing efficiency and productivity. Strong communicator with the ability to manage multiple tasks simultaneously and consistently meet performance goals.
Overview
6
6
years of professional experience
Work History
Shift Supervisor
Waffle House
05.2023 - Current
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Responded to and resolved customer questions and concerns.
Line Cook
Five Guys
06.2022 - 04.2023
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
Frame Shop Associate
Hobby Lobby
06.2019 - 03.2021
- Supported promotional events by creating visually appealing displays that showcased featured products.
- Enhanced store organization by tidily arranging merchandise displays and maintaining a clean shopping environment.
- Developed strong relationships with regular customers through genuine interaction, remembering personal details or preferences to create a personalized shopping experience.
- Managed returns and exchanges efficiently, adhering to company policies while ensuring customer satisfaction.
Education
High School Diploma -
John F. Kennedy High School
Warren, Ohio05-2019
Skills
- Time management
- Employee training
- Attention to detail
- Reliability and punctuality
- Cleaning and organization
- Store maintenance
Timeline
Shift Supervisor
Waffle House
05.2023 - Current
Line Cook
Five Guys
06.2022 - 04.2023
Frame Shop Associate
Hobby Lobby
06.2019 - 03.2021
High School Diploma -
John F. Kennedy High School
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