Logan Collins
Lebanon,TN
Summary
Driven to exceed sales targets, I leveraged strong negotiation skills and market analysis expertise at Newton Nissan of Gallatin, achieving consistent growth. My approach combines relationship building and strategic sales development, fostering client trust and securing repeat business. This results-focused mindset, underpinned by effective time management, propelled me to surpass goals and drive revenue.
Overview
8
8
years of professional experience
Work History
Sales and Leasing Specialist
Newton Nissan of Gallatin
Gallatin, TN
08.2023 - Current
- Established rapport with prospective clients by actively listening to their preferences and offering tailored solutions that met their specific requirements.
- Leveraged social media platforms effectively for promoting available properties, engaging with potential clients, and staying informed on industry news and updates.
- Utilized CRM software efficiently for tracking leads, monitoring progress, and analyzing sales performance data to make informed decisions on strategy adjustments as needed.
- Negotiated purchase prices and explained sales, warranty, and optional products.
- Answered telephone and email inquiries from potential customers.
- Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
- Demonstrated exceptional product knowledge, allowing for personalized recommendations based on customer preferences and requirements.
- Collaborated with finance team to secure optimal financing options for customers, ensuring a seamless purchasing process.
- Greeted customers on lot and in showroom to answer questions about brand and available inventory.
- Boosted customer satisfaction by providing comprehensive information on vehicle features and options.
- Exceeded monthly sales targets through consistent follow-up and excellent negotiation skills.
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
- Delivered high-quality service by addressing customer concerns promptly and professionally.
- Reviewed vehicles before final delivery to validate for completed tasks such as installed add-ons and damage corrections.
- Conducted detailed market research to remain current on industry trends, competitor activity, and new product offerings.
- Facilitated clear communication between dealership and customers during the finalization of sales transactions, ensuring all parties were fully informed throughout the process.
- Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options.
- Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.
- Met customers on lot and in showroom to discuss available vehicles and options.
- Maintained open lines of communication with colleagues across departments to ensure a seamless experience for clients throughout the entire sales process.
HVAC Maintenance Sales
Air Conditioning Service
Nashville, TN
06.2022 - 08.2023
- Streamlined sales processes to improve efficiency and reduce time-to-close for new deals.
- Provided valuable feedback from customers to inform product development efforts.
- Managed a portfolio of accounts, ensuring timely follow-up on leads and maintaining accurate records in CRM system.
- Generated leads through cold calling, email campaigns, and social media marketing initiatives.
- Enhanced product knowledge by attending industry events, conducting research, and participating in ongoing training programs.
- Collaborated with cross-functional teams to deliver exceptional customer service and drive repeat business.
- Analyzed competitor offerings to identify unique selling points and remain competitive within the market.
- Exceeded quarterly sales targets consistently, contributing to the overall success of the team.
- Identified potential upsell opportunities to increase average deal size and maximize revenue potential.
- Developed new business opportunities by identifying and targeting high-potential prospects.
- Worked closely with internal support teams to resolve any client issues or concerns quickly and effectively.
- Delivered compelling presentations tailored to individual client needs, effectively communicating product value propositions.
- Boosted client retention rates by fostering strong relationships and addressing concerns promptly.
- Implemented effective sales strategies to achieve consistent growth in competitive markets.
- Negotiated contracts for better pricing and terms, resulting in improved profit margins.
- Consistently met or exceeded monthly performance metrics such as call volume, pipeline generation, and closed deals.
- Increased sales revenue by developing and maintaining strong relationships with key clients.
- Built relationships with customers and community to promote long term business growth.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
HVAC Lead Installer
Interstate AC Service
Nashville, TN
06.2019 - 06.2022
- Improved customer satisfaction by providing efficient and accurate installations.
- Reduced installation errors, implementing thorough quality control measures.
- Mentored junior installers, fostering a positive learning environment for skill development.
- Established strong relationships with clients through excellent communication skills and professionalism throughout the entire installation process.
- Resolved technical issues efficiently, utilizing extensive knowledge of product specifications and performance capabilities.
- Provided on-site supervision, ensuring proper adherence to safety regulations and protocols.
- Exceeded company targets consistently by completing high-quality installations ahead of deadlines.
- Collaborated with sales teams to provide accurate estimates and timelines for potential clients.
- Streamlined installation processes for increased productivity and faster project completion.
- Loaded and unloaded building materials used for construction.
- Participated in industry training programs, staying updated on the latest technologies and best practices in the field of installations.
- Managed inventory effectively, maintaining adequate stock levels for ongoing projects while minimizing overstock costs.
- Enhanced team collaboration with effective communication of project goals and requirements.
- Maintained detailed records of completed installations, ensuring seamless handover to service departments for ongoing maintenance support.
- Developed customized installation plans to cater to individual client needs and preferences.
- Removed damaged tile, brick and mortar as part of project demolition.
- Laid out materials and system components to prepare for installation.
- Completed troubleshooting of malfunctions and diagnosed issues.
- Developed and maintained professional relationships with customers and vendors to promote loyalty and referrals.
- Communicated quickly and accurately with supervisors about problematic sites, missed installations or other issues.
HVAC Installation Helper
Air Conditioning Service
Nashville, TN
03.2018 - 06.2019
- Ensured safe working conditions by strictly adhering to safety guidelines during all tasks, including heavy lifting and use of power tools.
- Consistently met time-sensitive deadlines by demonstrating strong work ethic and dedication to task completion.
- Collaborated with team members on large-scale projects, leading to expedited timelines and increased productivity.
- Delivered superior workmanship that consistently met or exceeded industry standards while adhering to tight deadlines.
- Streamlined the installation process through meticulous organization of tools, materials, and equipment prior to commencing each project.
- Carried materials to site locations and arranged for ease of use.
- Improved overall installation efficiency by maintaining a clean and organized workspace during each job.
- Assisted lead technicians with complex installations to ensure timely project completion and high-quality results.
- Performed skilled and semi-skilled Type work under supervision of senior technician.
- Increased company reputation by consistently receiving positive feedback from customers on completed installations.
- Passed tools and supplies to senior installation professionals.
- Expanded product knowledge through ongoing training sessions, allowing for greater versatility in assisting with various installations.
- Demonstrated adaptability when faced with unexpected challenges or changes in project scope, resulting in minimal delays and continued progress toward task completion.
Assistant Manager
Sonic Drive In
Mount Juliet, TN
01.2017 - 03.2018
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
Education
N/A - Business & Marketing
Cumberland University
Lebanon, TNHigh School Diploma -
Mount Juliet High School
Mount Juliet, TN05.2016
Skills
- Strong negotiation skills
- Goal-oriented mindset
- Market Analysis Expertise
- Product presentation
- Marketing and Advertising
- Sales strategy development
- Client Needs Assessment
- Interpersonal Relations
- Prospecting new clients
- Relationship Building
- Cold-calling
- Lead Generation
- Problem-Solving
- Time Management
Timeline
Sales and Leasing Specialist
Newton Nissan of Gallatin
08.2023 - Current
HVAC Maintenance Sales
Air Conditioning Service
06.2022 - 08.2023
HVAC Lead Installer
Interstate AC Service
06.2019 - 06.2022
HVAC Installation Helper
Air Conditioning Service
03.2018 - 06.2019
Assistant Manager
Sonic Drive In
01.2017 - 03.2018
N/A - Business & Marketing
Cumberland University
High School Diploma -
Mount Juliet High School